Random restarts after new hard drive

mariuspollux

macrumors newbie
Original poster
Nov 28, 2014
9
0
Hi guys, I have a Late 2009 15" MacBook Pro (Unibody) A1286 that recently had a hard drive change due to the stock one coming close to failure. After a couple hours of usage, It suddenly freezes (and if i'm playing audio, it sounds like a broken record for a second) and restarts and gets the "Your computer restarted because of a problem" message. When the desktop loads, It requests to send a report to apple and provides this message:

Anonymous UUID: 9CA89A41-B525-1850-2916-3E5637C22C3B

Fri Nov 28 18:27:04 2014
panic(cpu 0 caller 0xffffff8006edc43e): Kernel trap at 0xffffff80071c8881, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x00000000a2039000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x00000000091f0000, RDX: 0xffffff8020d7a810
RSP: 0xffffff80c227bf50, RBP: 0xffffff80c227bf70, RSI: 0x0000000000000050, RDI: 0xffffff8020d7a810
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff80c227be70, R11: 0xffffff80152a6080
R12: 0x0000000000000001, R13: 0xffffff80210257f8, R14: 0x0000000000000000, R15: 0xffffff8021025840
RFL: 0x0000000000010286, RIP: 0xffffff80071c8881, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff80c227bbe0 : 0xffffff8006e22f79
0xffffff80c227bc60 : 0xffffff8006edc43e
0xffffff80c227be30 : 0xffffff8006ef3976
0xffffff80c227be50 : 0xffffff80071c8881
0xffffff80c227bf70 : 0xffffff80071c6df8
0xffffff80c227bfb0 : 0xffffff8006ed7607

BSD process name corresponding to current thread: java

Mac OS version:
13F34

Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000006c00000
Kernel text base: 0xffffff8006e00000
System model name: MacBookPro5,1 (Mac-F42D86C8)

System uptime in nanoseconds: 25628519916839
last loaded kext at 322876459037: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f89188000, size 65536)
last unloaded kext at 512411113713: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f89188000, size 57344)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000LPVX-22V0TT0, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus:

It was a brand-new hard drive, so there shouldn't be any issues!!! Any help or ideas :(? The person I got the HD from suggested it's another issue such as the power adapter or motherboard, but It started after the swap.
 

poiihy

macrumors 68020
Aug 22, 2014
2,273
40
WD Blue 500GB
I don't see how a hard drive could cause random crashing. Maybe you damaged something while working in there? A hardware test may reveal something.

Aother thing it could be is something in the software.

You can rule out if RAM, etc is bad by booting off a different storage device. You can install the Ubuntu livecd onto a USB stick and boot from that, and play around with it. If it crashes then something is wrong with your hardware. If it does not crash then it is probably some software on the drive.
 

mariuspollux

macrumors newbie
Original poster
Nov 28, 2014
9
0
I don't see how a hard drive could cause random crashing. Maybe you damaged something while working in there? A hardware test may reveal something.
I'm not the one that did the swap, my friend who owns a store did. Occasionally I do hear the hard drive spin down and start up, but nothing happens to the computer's interface.
 

poiihy

macrumors 68020
Aug 22, 2014
2,273
40
I'm not the one that did the swap, my friend who owns a store did. Occasionally I do hear the hard drive spin down and start up, but nothing happens to the computer's interface.
Spin down and start up, eh? Sounds like the drive's firmware has a sleep timer thing whatever it is called, and it spins down after a certain amount of time after inactivity. I hate drives with that, it should be controlled by the operating system, not the drive's firmware.
It's unlikely that this has something to do with your problem, but it might. Here is a tool that keeps drives like that from going to sleep:
http://www.macupdate.com/app/mac/31158/keep-drive-spinning
It regularly reads/writes some data at certain intervals to prevent the drive from going to sleep. Although it might not fix your crashing problem, you should not let the drive spin down and speed up frequently, it is not good for the drive, and it's annoying.
 

mariuspollux

macrumors newbie
Original poster
Nov 28, 2014
9
0
Spin down and start up, eh? Sounds like the drive's firmware has a sleep timer thing whatever it is called, and it spins down after a certain amount of time after inactivity. I hate drives with that, it should be controlled by the operating system, not the drive's firmware.
It's unlikely that this has something to do with your problem, but it might. Here is a tool that keeps drives like that from going to sleep:
http://www.macupdate.com/app/mac/31158/keep-drive-spinning
It regularly reads/writes some data at certain intervals to prevent the drive from going to sleep. Although it might not fix your crashing problem, you should not let the drive spin down and speed up frequently, it is not good for the drive, and it's annoying.
I DID get my data transferred from my old HD, would that be a factor?
 

mariuspollux

macrumors newbie
Original poster
Nov 28, 2014
9
0
Possible, but unlikely.
Another thing, When I started it for the first time after the swap and went into Chrome, I started getting annoying pop-up "MacShop" ads (malware) but I figured out how to remove them... would it be possible I have a virus?
 

poiihy

macrumors 68020
Aug 22, 2014
2,273
40
Another thing, When I started it for the first time after the swap and went into Chrome, I started getting annoying pop-up "MacShop" ads (malware) but I figured out how to remove them... would it be possible I have a virus?
Viruses are rare. Adware is more common. Adware is harmless but very annoying. The MacShop thing was probably adware.

You may want to try to reinstall Mac OS X, without erasing all your stuff. Reboot into Recovery volume (hold command+R through boot), click Reinstall Mac OS X, and proceed.
This might solve some things.
 

mariuspollux

macrumors newbie
Original poster
Nov 28, 2014
9
0
Viruses are rare. Adware is more common. Adware is harmless but very annoying. The MacShop thing was probably adware.

You may want to try to reinstall Mac OS X, without erasing all your stuff. Reboot into Recovery volume (hold command+R through boot), click Reinstall Mac OS X, and proceed.
This might solve some things.
If my computer Kernal panics during the re-install, would that ruin anything?
 

poiihy

macrumors 68020
Aug 22, 2014
2,273
40
If my computer Kernal panics during the re-install, would that ruin anything?
Not really. On reboot it will start all over, and anything that got corruputed would be overwritten anyway.

If you do get kernel panics during the reinstall then that is a sign that the problem is not software and is hardware instead.
 

mariuspollux

macrumors newbie
Original poster
Nov 28, 2014
9
0
Not really. On reboot it will start all over, and anything that got corruputed would be overwritten anyway.

If you do get kernel panics during the reinstall then that is a sign that the problem is not software and is hardware instead.
So I guess I should back-up everything first? If so, What is the best method? I have an external HD, but im not sure how to back-up everything
 

poiihy

macrumors 68020
Aug 22, 2014
2,273
40
So I guess I should back-up everything first? If so, What is the best method? I have an external HD, but im not sure how to back-up everything
You don't have to backup but it is recommended. When you reinstall the OS X it just overwrites the existing OS X files with new ones, so that any holes are filled. All your personal data stays the same. Usually your system would be almost exactly the same after a reinstall.
 

andysud

macrumors newbie
Feb 18, 2015
1
0
Is your issue resolved?

I had similar issue, and it turned out to be RAM 1333 MHz after new hard drive. I have mid 2009 macbook pro. In 2010, have upgraded ram to 8GB 1333 GHz, everything was working fine until last month when i upgraded hard drive to SSD - started crashing randomly several times a day. I replaced 8GB 1333 ram with 8GB 1066 RAM, and it fixed the issue. Note: I also had a kernel panic during osx installation, but i don't think that's the issue.
 

poiihy

macrumors 68020
Aug 22, 2014
2,273
40
Is your issue resolved?

I had similar issue, and it turned out to be RAM 1333 MHz after new hard drive. I have mid 2009 macbook pro. In 2010, have upgraded ram to 8GB 1333 GHz, everything was working fine until last month when i upgraded hard drive to SSD - started crashing randomly several times a day. I replaced 8GB 1333 ram with 8GB 1066 RAM, and it fixed the issue. Note: I also had a kernel panic during osx installation, but i don't think that's the issue.
I have a mid-2009 MacBook Pro and it also had 1333MHz RAM and it crashed randomly! But I did not install an SSD, it was like this when I got it. I tested RAM with memtest and found it to be faulty. Either the seller put bad RAM in it or the MacBook Pro destroyed the RAM because it was slightly faster than it should be. That is how I got here. I used to have Lobomoto's FanControl because that brought the crashing down to a minimum somehow (which made me think it was heat related) but after I updated to Yosemite it broke FanControl and the MBP crashed more often like it did before. Maybe the 2009 MBPs have some glitch with RAM as it seems to be a little common. RAM causes all sorts of weird problems making it hard to find the source, so if you ever have weird random problems, always check RAM first.
 

mariuspollux

macrumors newbie
Original poster
Nov 28, 2014
9
0
I have a mid-2009 MacBook Pro and it also had 1333MHz RAM and it crashed randomly! But I did not install an SSD, it was like this when I got it. I tested RAM with memtest and found it to be faulty. Either the seller put bad RAM in it or the MacBook Pro destroyed the RAM because it was slightly faster than it should be. That is how I got here. I used to have Lobomoto's FanControl because that brought the crashing down to a minimum somehow (which made me think it was heat related) but after I updated to Yosemite it broke FanControl and the MBP crashed more often like it did before. Maybe the 2009 MBPs have some glitch with RAM as it seems to be a little common. RAM causes all sorts of weird problems making it hard to find the source, so if you ever have weird random problems, always check RAM first.
Turns out the first core of my processor is failing... great luck for me :mad: I Have the option of buying a $200 used motherboard and praying it will last, or buying a new mac that will suit my needs...
 

poiihy

macrumors 68020
Aug 22, 2014
2,273
40
Turns out the first core of my processor is failing... great luck for me :mad: I Have the option of buying a $200 used motherboard and praying it will last, or buying a new mac that will suit my needs...
Processor failing?! I seriously doubt it! What makes you think that?! Did you check your RAM?
 

poiihy

macrumors 68020
Aug 22, 2014
2,273
40
I Had it diagnosed by an authorized apple service provider.
Huh well I have never heard of a CPU failing and I doubt it is the issue. I wonder how they do their "diagnosis" because faulty RAM causes all kinds of weird problems that looks like it is caused by other things like GPU and CPU and Power management. I used to think my MBP had faulty power management or bad CPU 1 but turns out it wasn't.
If you have not done a test with memtest86, do it before you spend away 200 bucks for a new board. If there are no errors then it probably is something else.
You said it started happening after replacing hard drive. Perhaps you damaged something.