Random restarts?

[nas2344]

Anyone experiencing these random quick restarts? Happened twice to me today, using new 11 pro max

 

[Dave.Inwood1988]

No. What version of iOS are you on

 

[nas2344]

13.1.3

 

[Dave.Inwood1988]

I’ve not had any for a while but I did on an earlier beta version (might have been 13.1.2 beta) it’s been fixed in an update just got to wait for it to be released on a update to public

 

[aakshey]

Could be a hardware issue.

 

[nas2344]

My iPhone 10 used to do the same thing with early releases of iOS 12 but after the updates it stopped

 

[Bethanie21]

My old 6S did this. It was a launch day phone, and it would randomly shut down and wouldn’t power back on until it was plugged in to charge. Dangerous if you were out and about and didn’t have access to a charger! It was a widespread issue with launch day 6Ss and Apple announced a free battery replacement for affected devices. Once the battery was changed the phone worked fine. Maybe you need a battery replacement?

 

[BugeyeSTI]

My old 6S did this. It was a launch day phone, and it would randomly shut down and wouldn’t power back on until it was plugged in to charge. Dangerous if you were out and about and didn’t have access to a charger! It was a widespread issue with launch day 6Ss and Apple announced a free battery replacement for affected devices. Once the battery was changed the phone worked fine. Maybe you need a battery replacement?

He has a brand new 11 Pro Max, unlikely a battery issue

 

[nas2344]

I’m going through Apple support and they are logging everything the phone does, so it’ll get sorted out, honestly I think it’s iOS 13 bug but we will see

 

[Bethanie21]

He has a brand new 11 Pro Max, unlikely a battery issue

Could’ve just gotten unlucky and got one with a dud battery, it does happen ?

 

[now i see it]

sometimes an app can kill the phone and force a restart. I've been using the same iPhone 6 Plus for 4+ years on the original OS (9) and in the past, very rarely it would respring. The OS hasn't been updated in 4+ years so it wasn't a new OS thing, and it stopped doing it for a year or so. It has happened to this phone probably 7 times in 4 years. I never did anything to try to "fix the problem" it just stopped doing it.
Like the Mac, iOS is hardly perfect. It can freeze or auto restart occasionally, and iOS 13 is definitely a buggy release, so anything can happen with it.

 

[BugeyeSTI]

Could’ve just gotten unlucky and got one with a dud battery, it does happen ?

Yes, and a broken clock is right twice a day..

 

[Balders]

Happening to me too - has done it 3 times since upgrading to 13.2 yesterday. Deffo a bug. Last reboot was whilst navigating through mail. Frustrating...

 

[Bethanie21]

Yes, and a broken clock is right twice a day..

Dude, chill

 

[Kalbo_kalbo]

Anyone experiencing these random quick restarts? Happened twice to me today, using new 11 pro max

Hi.
i have the same issue, and to me it started after 13.2 update. If the iOS version is relevant I really don’t know. I just got Apple support to run diagnose and they say my hardware is fine so they assume its software Issues that will be fixed. Did you find any solution With your phone?

 

[psywzrd]

I have the same problem with my 11 Pro running 13.2 and it's maddening. It happens 2-3 times a day at least.

 

[Kalbo_kalbo]

I have the same problem with my 11 Pro running 13.2 and it's maddening. It happens 2-3 times a day at least.

Did you get this problem after 13.2 update or did you have it before also?

 

[psywzrd]

I'm going to say it only started after the update but I can't be 100% sure because I can't remember when I updated. I do know that it seems to be a recent problem though so that probably means that it started happening after the update.

 

[nas2344]

Honestly 13.2 made my iPhone 11 rock solid!! Fixed everything! Love it

 

[psywzrd]

They ran a diagnostic on my phone and determined that it's not hardware-related. Sounds like a software update will be coming soon...

 

[C DM]

Honestly 13.2 made my iPhone 11 rock solid!! Fixed everything! Love it

Even multitasking?

 

[nas2344]

What’s wrong with the multitasking?

 

[Tsepz]

Honestly 13.2 made my iPhone 11 rock solid!! Fixed everything! Love it

Glad to hear that!

My XS Max has some weird issues when I first got it, it did a random restart once or twice and hung on me a few times to, then an update came and all was sorted back in iOS 12.

 

[Risonanza78]

you have to check the analysis of the device that is doing the iPhone restart. Usually either the system, memory test or springboard.

 

[Kalbo_kalbo]

They ran a diagnostic on my phone and determined that it's not hardware-related. Sounds like a software update will be coming soon...

Did they run the diagnostic online or in an Apple store?