random shutdown problem after replacement of new MB

haoqfu

macrumors regular
Original poster
Aug 29, 2006
241
0
i got the replacement of my MB one month ago due to the random shut down problem. the symptom before the replacement was not only random shut down but also that the MB could not be turned on once a while.

now it's been one month after i got the replacement from apple store, there is no randon shutdown at all, but when i got up this morning, i couldn't turn it on. i tried several times, but it just turned out to be dead. any suggestion about what i'm supposed to do? shall i ask for a refund or a replacement? i'm just afraid of that i would get a defect model again.
 

7on

macrumors 601
Nov 9, 2003
4,939
0
Dress Rosa
They solved the issue around 9/25/06... so if your book was replaced/repaired before then you'll likely have the problem again. If you send it in they should fix it with the new Heatsink.
 

haoqfu

macrumors regular
Original poster
Aug 29, 2006
241
0
anyone think apple will give refund or replace it with a new model when this model is discontinued? (when new models are coming out, my model the most basic model, so prob. will be discontinued right away when mb line is updated)
 

n8236

macrumors 65816
Mar 1, 2006
1,039
8
Asking for a refund or replacement usually takes a very firm and consistent approach because it's the last thing Apple will do for you. If you decide to head that direction, make sure you bring your drama and acting 101 with you. Otherwise they'll just knock you around and never get anything done for you.
 

Katharine

macrumors member
Jan 11, 2006
75
0
I just had my HEAT SINK replaced and the computer was delivered yesterday evening by fedex and today it has shut off twice. Fixing the heat sink did nothing. This is now the third time and they are replacing the computer for me. Good luck
 

clevin

macrumors G3
Aug 6, 2006
9,095
1
Donz0r said:
I had my HEAT SINK replaced, worked OK for a while, now it's Shuttin Down Again!!!
what are the stuff they replaced for you? other than heatsink?
 

Wulliwolf

macrumors member
May 15, 2006
44
0
haoqfu said:
i got the replacement of my MB one month ago due to the random shut down problem. the symptom before the replacement was not only random shut down but also that the MB could not be turned on once a while.

now it's been one month after i got the replacement from apple store, there is no randon shutdown at all, but when i got up this morning, i couldn't turn it on. i tried several times, but it just turned out to be dead. any suggestion about what i'm supposed to do? shall i ask for a refund or a replacement? i'm just afraid of that i would get a defect model again.


Man, i have the same problem, and the rare, is that the shutdown occur when the macbook its cool, more than wen its heat.
strange,... or not???:confused:
 
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