Randomly Freezing Numerous Times A Day

[NewMacUser1991]

Hello all, I just bought a new Mac desktop & absolutely love it besides the fact every 2 hours while I'm surfing the net it freezes, but yet you can still move the mouse around which I found to be peculiar. I have to press command+control+eject & it restarts right to where I was & is fine, but eventually will do it again like an hour or 2 later. Should I have it sent back and get a new 1 or have you guys had this trouble? Is it very bad for the computer to do the command+control+eject to restart it? Thank you all so much & have a wonderful rest of your week!

-Tom

 

[bmcgonag]

If it's new, definitely call apple support and get a ticket going on the issue. They will have several suggestions for you I'm sure, and if they can't resolve it may have you return it for a new one.

 

[-tWv-]

Yeah it definitely shouldn't be doing that.. Call apple and get a new one