Randomly Freezing Numerous Times A Day

Discussion in 'Mac Basics and Help' started by NewMacUser1991, Nov 9, 2011.

  1. NewMacUser1991 macrumors newbie

    Joined:
    Nov 9, 2011
    #1
    Hello all, I just bought a new Mac desktop & absolutely love it besides the fact every 2 hours while I'm surfing the net it freezes, but yet you can still move the mouse around which I found to be peculiar. I have to press command+control+eject & it restarts right to where I was & is fine, but eventually will do it again like an hour or 2 later. Should I have it sent back and get a new 1 or have you guys had this trouble? Is it very bad for the computer to do the command+control+eject to restart it? Thank you all so much & have a wonderful rest of your week!

    -Tom
     
  2. bmcgonag macrumors 65816

    bmcgonag

    Joined:
    Mar 20, 2007
    Location:
    Texas
    #2
    If it's new, definitely call apple support and get a ticket going on the issue. They will have several suggestions for you I'm sure, and if they can't resolve it may have you return it for a new one.
     
  3. -tWv- macrumors 68000

    -tWv-

    Joined:
    May 11, 2009
    Location:
    Ohio
    #3
    Yeah it definitely shouldn't be doing that.. Call apple and get a new one
     

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