My first iPhone had to be returned. This second one "works" flawlessly - but has physical imperfections. 1. The left side casing, where black and silver parts meet is out - you can feel a step/ridge. 2. The silver edging in the same area isn't "flush". 3. There are 2 sets of hairline scratches along the chrome - 3 top, 2 bottom. I'm really embarissed about going back to Carphone. The staff are lovely, but this will be the 5/6th product I've returned. Am I expecting too much for my £269?