I myself had a great experience at the Huntsville, AL Apple Store. I was helped quickly by a girl that really knew her stuff and showed me everything I wanted to see regarding the watch I'd preordered. Overall everyone seemed to have their stuff together and made using the watch a great experience. I know I've read on here about employees at other Apple stores not necessarily knowing a lot of answers to questions but it seems like that is a pretty isolated case. How was your experience?