Rather Large Problem

Discussion in 'iPod' started by duckie31, May 5, 2008.

  1. duckie31 macrumors newbie

    Joined:
    May 5, 2008
    Location:
    Canada
    #1
    Yesterday, while I was syncing my iPod, my computer crashed, thus forcing a disconnection between my computer and iPod before the "ok to disconnect" sign came up. I disconnected the iPod from the wire in hopes that all would be fine. Later in the day I came to discover that my ipod had been wiped clean of everything on it. Now, when I try to re-sync my iPod, iTunes freezes. I can not eject my iPod. I am forced to disconnect the iPod again in order to close the iTunes window. After disconnection, a little window pops up telling me that I need to restore my iPod to it's factory settings, however this can only be done using iTunes, which freezes upon connection. Any suggestions out there???? I would love to hear anything anyone has to offer... :(
     
  2. ergdegdeg Moderator emeritus

    ergdegdeg

    Joined:
    Oct 13, 2007
    #2
    Have you tried resetting the iPod? Press the middle button and the menu button until the Apple logo appears on the screen.
     
  3. duckie31 thread starter macrumors newbie

    Joined:
    May 5, 2008
    Location:
    Canada
    #3
    ive reset it many times.. ive taken advice so far as to put it into disk mode and then plug it in.. every time i plug it in though, it freezes itunes. even on other's computers...
     
  4. duckie31 thread starter macrumors newbie

    Joined:
    May 5, 2008
    Location:
    Canada
    #4
    i recently tried uninstalling and reinstalling itunes, also. i seem to have no luck whatsoever...and am wary of what the charges that calling customer service might be..
     

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