RE:Apple care damaged Mac Book pro replacement

Discussion in 'MacBook Pro' started by djsanjeev, Dec 27, 2008.

  1. djsanjeev macrumors newbie

    Joined:
    Jan 14, 2008
    #1
    Hi all
    Season greetings.
    I have a MBP 17" Santa Rosa
    It recently took a nasty 8 feet fall(yeah 8 feet!!!) while it was on it.Its still working fine but has few scratches/bruises and dents on the top cover.its still working fine.
    I have 3 years apple care and its still under warranty.I Was wondering if i can claim a replacement from apple care.

    However i had manualy replaced the hard disk to 500 GB Samsung M6

    Did this void all warranties.If they do replace it,should i replace it with the original 160 gigs seagate HD and then give t to them

    I know its a long shot but worth a try
    regards
     
  2. bartelby macrumors Core

    Joined:
    Jun 16, 2004
  3. Luftwaffles macrumors regular

    Joined:
    Nov 25, 2008
    Location:
    Kansas City, MO
    #3
    AppleCare doesn't cover accidental damage like that, plus I think you did void your warranty by installing a new hard drive yourself.

    Getting those dents/scratches fixed (a new case, really) would run you upwards of $800, depending on the extent of the damage. You might as well order the parts and do it yourself, I doubt Apple would allow your warranty to continue given your modification.
     
  4. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #4
    Replacing the top cover makes a Tier 4 repair which is $1200USD and they basically give you a new (or rather refurbished) computer.
     
  5. iSpoody 1243 macrumors 6502

    Joined:
    Jun 29, 2008
    Location:
    Australia
    #5
    omg you bought applecare and installed a new hard drive yourself, silly boy
     
  6. docal97 macrumors 6502a

    docal97

    Joined:
    Jun 28, 2006
    Location:
    Southampton
    #6
    Why would you think that Apple would cover a repair for damages to the machine that YOU caused?
     
  7. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #7
    Do we seriously need 3 posts tell the OP it's not covered. We're suppose to be helping here, not indirectly saying "bad" things.
     
  8. r88my macrumors regular

    Joined:
    Oct 28, 2007
    Location:
    Manchester UK
    #8
    I don't see how replacing your hard drive would void your applecare at all. Its understood that it would only do so if damage occured as a result of you changing the drive. After all, apple has made the hard drive user replaceble on nearly all its current laptop line. You could always swap the drive back over to the factory one.

    As others have mentioned though, your applecare won't cover accidental damage.
     
  9. six.four macrumors 6502

    Joined:
    Oct 24, 2008
    #9
    incredible that your MBP still works after an 8 foot drop. Did it land on carpet or something?
     
  10. swordfish5736 macrumors 68000

    swordfish5736

    Joined:
    Jun 29, 2007
    Location:
    Cesspool
    #10
    A top case would be the part where your keyboard, trackpad and speakers are housed. The display housing is what im assuming you are talking about and no that is not a simple repair. On MBP's you have to replace the whole display assembly IE LCD and everything which isnt cheap
     

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