Re-imaging deleted all my files!

Discussion in 'MacBook' started by c00k135ncr3am, Aug 19, 2008.

  1. c00k135ncr3am macrumors newbie

    Aug 19, 2008
    I have a MacBook and got it re-imaged recently. They told me that all my files would be saved, but unfortunately, they were NOT. So in other words, I lost all of my documents, pictures, movies, and music. This computer had all of my stuff for school and everything. I was wondering if there is any way that I can retrieve my files? I am not so much as interested in the photos, music and movies as much as I am in the documents (especially the ones for school.) If any one knows a way that I can get my stuff back please tell me. Thank You so much. :(
  2. CanadaRAM macrumors G5


    Oct 11, 2004
    On the Left Coast - Victoria BC Canada
    You're probably hooped. If you want to have any hope of recovering, turn the machine off NOW. Every minute that OSX is running and writing temp files on the disk, reduces your chance of recovery.

    You can try running a program like Data Rescue II

    Or there are recovery companies that will recover files for you - it will cost between $200 and $3000 Seagate Data Recovery, Total Recall, ActionFront, DriveSavers etc.

    A poster on another forum had a good experience with == however I do not know them first hand. YMMV.
  3. UltraNEO* macrumors 601


    Jun 16, 2007
    Yes... Though you might have to send the drive off to a specialist who can retrieved data from other layers on the drive that's been over written, there is a down side to this, it's expensive. Software can only undelete data that's not already been over written - get what i mean?
  4. iShater macrumors 604


    Aug 13, 2002
    For God's sake, every single computer user should backup their files.

    Anyways, turn off the system, and if it is worth it for you, hire one of the recovery companies that charge $$ to get the files. If you can live with the loss, then start fresh and start backing up today.
  5. c00k135ncr3am thread starter macrumors newbie

    Aug 19, 2008

    Thanks guys for your replies. I did have all of my stuff "backed up" onto a server. But as claimed "my computer was not connected to the server at the time of the re-imaging" which does not make sense. I have currently turned my computer off; and am trying to figure out if it is even worth it for me to hire someone to fix it. Well thank you again. ;)
  6. alphaod macrumors Core


    Feb 9, 2008
    If they already reimaged you computer, you can't recover a load of it; if you have it backed up, then what's to worry about? :confused:

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