READ: $100 Back to School Gift Card Glitch

zachnelson

macrumors 6502a
Original poster
Oct 23, 2010
753
0
In regards to the glitch with the back to school gift cards..

I've been advised by Apple live chat (after waiting 30 minutes!) that the processing department is manually adding gift cards for all orders TODAY, and tomorrow the issue will be fixed.

So for the mean time I was advised to remove the gift card and checkout as usual and they should add it to my order manually as long as I'm purchasing through my school's store..

You are now chatting with Stephanie

Hey there. How's it going?

Same question right back at you, so much for that lunch break right? aha

Doing well. Ha!

I'm sure you're aware of the issue but I'm trying to check out with the $100 B2S gift card, and it's charging me for it.

ETA on this little glitch being fixed?


Yes, we are aware of it and have a temporary solution today.

Oooh what might that be?

Go ahead and remove the card from your cart. That will set you up with the proper price.

Our processing department are manually adding cards to your orders today.

Okay so for sure, it'll be added ^_^

Definitely! It may come a week later than your computer, so give that a bit of time.

awesome thanks~!

Happy to help! Are there any other questions I can answer before proceeding to checkout?

Nope, thanks!

You are most welcome! Enjoy your new stuff.
Cheers folks.
 

Hoosier43

macrumors newbie
Oct 6, 2011
11
0
Perfect. I just did that and hopefully it will all get taken care of later.

Now I'm just hoping we get a solid ETA on shipping w/ expedited. The wording is confusing.

"Available to ship in 5-7 business days
Delivers within 2-3 business days after shipping by 2-3 Business Days"
 
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zachnelson

macrumors 6502a
Original poster
Oct 23, 2010
753
0
Perfect. I just did that and hopefully it will all get taken care of later.

Now I'm just hoping we get a solid ETA on shipping w/ expedited. The wording is confusing.

"Available to ship in 5-7 business days
Delivers within 2-3 business days after shipping by 2-3 Business Days"
Just placed mine as well, final total:

Order Total $2,179.35

damn :D
 
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busterbluth

macrumors 6502
Jun 14, 2008
309
1
I just called and he said the same thing. Delete the card, they will automatically take care of it. No need to call in or anything.
 
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smitzzz24

macrumors member
Jun 15, 2010
32
0
I was able to place my order with the B2S card in the cart. I added everything needed until you get to the checkout now screen. From there, I clicked on the store banner, then highlighted my cart, then hit checkout. Everything worked but the discount for the card did not apply to the final balance. Per the apple chat rep, they will remove the charge for the B2S card after you place the order or you can checkout without it and they will manually apply it. Hope this helps!
 
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Jazwire

macrumors 6502a
Jun 20, 2009
896
117
127.0.0.1
I got:

15-inch MacBook Pro with Retina display
Available to ship in 5-7 business days
Delivers within 2-3 business days after shipping by 2-3 Business Days (Paid the $15 for expedited shipping.)

Configuration
2.7GHz Quad-core Intel Core i7, Turbo Boost up to 3.7GHz
16GB 1600MHz DDR3L SDRAM
512GB Flash Storage

I prob would of upgraded the 512GB Flash to 768, but it added a 3-5 week ship time. 5-7 days will be bad enough to wait. :)
 
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