I Ordered a mac pro on 13th September...and was told 3-4 weeks for delivery. No problem, It was an upfront date, and I was happy with that, it was estimated to be shipped by the 11th of October, and arrive 13th of October. On the 11th, by midday it hadn't shipped, so I called apple (UK). "It'll ship today or tomorrow" fair enough. Today, (2PM) it still hasn't shipped, so I called again, got a customer service representative that was pretty darn clueless... "It's gone to manufacturing, and is due for shipment, but isn't in manufacturing yet and needs to go to order fulfilment" Or something to that garbled effect... Now I'm being told it'll ship tomorrow... I'm really getting cross now that I've waited a month, with my beady eye on the delivery date, and the damn thing still isn't ready to ship.... If Apples Customer services was up front, and told me there was a delay, and give me a new shipping date, that'd be fine, but I feel like I'm getting fobbed off after waiting a month for a sale that's over £2000. I really expected better sales service than I've been given, but at the moment, it's as if no-one gives a damn. I hate to admit it, but my cursor has moved to the "cancel order" button a couple of times now...this is doing my head in!