Really slow incoming email

Discussion in 'Mac Basics and Help' started by OneShow, Dec 5, 2007.

  1. OneShow macrumors newbie

    Dec 4, 2007

    I am having problems with downloading my email.

    I can view my emails fine through webmail, but when it comes to downloading them through Apple Mail (v2.1) it is a different story. Emails with an attachment larger than 200kb can take hours to download. 1mb can take overnight!

    I have broadband internet which runs incredibly fast when downloading files, video etc off the internet.

    The email server I am downloading from is not hosted by my ISP as it is a company email account.

    I have contacted my ISP and they don't do anything to slow it down.

    I have contacted my company website host and they have run tests and everything seems fine.

    I can take the same computer (iMac G5 running OS 10.4.11) and connect it to a friends internet connection and my emails come down at lightning speed.

    I don't have any firewalls etc on my computer.

    The only thing I can think of is it must be something to do with the router. It is a MSI (Micro-Star International) RG54GS router.

    I would love to have this problem fixed! Any ideas?
  2. joegomolski macrumors 6502


    Apr 28, 2006
    So CA
    Really slow incoming email

    Why not try getting a new router? I use an Apple Airport at home, and it works pretty well.

    I have also experienced the email slowdown. To me it seems to be a problem with the email server that I'm using.

    I have a .Mac account for my email. I find it quite useful.

    Sometimes the .Mac server is down for one reason or other. When that happens I wait until the problem clears up.

    Another vote for the router problem is that when your at your friend's, and don't have a problem, he's using a different kind of router.

    To fix some problems, you have to experiment a little.

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