It freaking happened, so I've got a couple of questions... 1.) Have any novices here tried to replace it? I'm not a complete ham-fist, but I don't particularly like risking expensive tiny products just to see if I can. 2.) Has anyone successfully gotten Apple care to replace the back glass with a snarky argument? i.e. "I obviously got a defective product, the glass on iPhone 4 is 30 times harder than plastic, yet it shattered from a single drop that my 3G survived hundreds of times over the course of two years!"