Received my iPhone from AT&T and noticed the glass has a small crack on the back upper side. Since I ordered it through ATT, do I have to go through them? The phone wasnt dropped and was in a case. I was going to go to Best Buy to buy a front and rear screen protector and then I noticed the crack.
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Rear Upper Glass Cracked
- Thread starter powrman811
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This is why I always order from Apple. With an issue like this, they will just replace the phone. You could try going to an Apple Store and see if they will help you. I wouldn't bet on it but you never know.
Yeah Apple handles that. Since you just bought it, they will probably just swap it for a new one. I wonder how they will do it in the future though. According to the video, your back glass is matched from 700 variations of slight microscopic differences.
I bet, if they can fix this at the Apple store you will not have this kind of precision. It takes a robot and lasers to accomplish.
Maybe they just replace the whole phone.
When comes to the iPhone, you never go back to AT&T or your carrier...
Always go back to Apple.