Reason enough to take back?

[Caseynd]

Call apple, take it to a store, show them, they will take care of you

 

[tshrimp]

I have this same laptop, and agree with some of the other posters. Have it looked at. Even with my 5400rpm HD, I would not call it slow. I did upgrade the RAM to 16GB, but made most of the difference on the apps I use that max out my ram. I will be getting an SSD at some point, but it should be fast enough out of the box.

Good luck on your issue.

 

[runebinder]

Hold down D when you start the Mac and run an extended test in the Apple Hardware Test. If you get an error then you know you have a HW fault (although it's not perfect so could still possibly have one even if the test is clean).

If no error then back up data, load to the recovery environment and use Disk Utility to wipe the OS X partition and do a clean install. If that fixes the issue then it was SW, if not then go ahead and contact Apple.

http://support.apple.com/kb/HT1509?viewlocale=en_US&locale=en_US

 

[Macaroooon]

Hold down D when you start the Mac and run an extended test in the Apple Hardware Test. If you get an error then you know you have a HW fault (although it's not perfect so could still possibly have one even if the test is clean).

If no error then back up data, load to the recovery environment and use Disk Utility to wipe the OS X partition and do a clean install. If that fixes the issue then it was SW, if not then go ahead and contact Apple.

http://support.apple.com/kb/HT1509?viewlocale=en_US&locale=en_US

Where would the apple hardware test be?

Thank you

 

[DerekRod]

If you have the standard 4Gb of ram upgrade it its easy.I had the same issue until I upgraded from 4GB to 16Gb now I never freeze

 

[runebinder]

Where would the apple hardware test be?

Thank you

The Apple article about how to run it is in the link on my last post. Just shutdown, restart and hold the D key down before you hear the piano chime, the Mac will automatically boot into it. Make sure you have your charger attached, don't know if it applies to MBPs but not being plugged in generates an error on MBAs.