It just inimaginable what happened in my case. I bought an new Macbook 2.4 GHz, iPod nano and printer and send all the required documents, just to find out yesterday email from apple saying: For goodness sake, do you know what I've sent in the envelope ? - EAN labels from Macbook, iPod and printer - original receipt bought from Apple store - two forms printed after completing the two applications ( the only thing is that I saved the files and printed later, thus the layout was with no color) - the text obviously kept unaltered. Now, the person who sent the email, even though didnt mention his/her name, could say if I ommited something or what is wrong. What should I do now ?