If you mess up on your rebate form, do you resend the documents? How is this handled? My friend just sent in the upc from the shippers box and not the original upc from the product boxes....plz advise. I could not help them out on this question so I thought I would ask on the forum. I told my friend to call the promotion department tomorrow. My friend just told me that it had the same serial number as the box of the product. I don't remember for my rebate, I sent that in some time ago.