Recalled 1 Tera iMac

Discussion in 'Mac Basics and Help' started by mcrkana, Nov 22, 2012.

  1. mcrkana macrumors newbie

    Joined:
    Nov 22, 2012
    #1
    Hello.

    HW info: IMAC 27 inch

    System info: WAS Mountain Lion 10.7.2, NOW back to Snow Leopard.

    Issue history: Hard drive replaced due to recall issue. Backed up the Mountain Lion OS etc onto an external hard drive using Time Machine.
    Now can not get the, essentially new, mac to access the external HD. Doesn't find it. SO can not use Time Machine to bring back ML OS and all my data / settings etc.


    Trouble shooting steps:

    Tried following steps, all ended up with no result:


    1. Reboot holding command+option+R to recovery mode to work from Utility
    Time Machine. No access. No pickup of external HD

    2. Used Migration Assistant 'From a Time Machine backup or other disk'. The
    spinning search wheel spins and spins and...

    3. Unplugged the power cord for several hours and reboot again.

    4. Grimaced and scratched. Got sad.

    Tried resetting PRAM (hold command+option+P+R) but no help. (I know but I am beginning to get stressed.

    As ever, I am in your shadow as you show me the way.

    Thanks!
     
  2. Dweez macrumors 65816

    Dweez

    Joined:
    Jun 13, 2011
    Location:
    Down by the river
    #2
    If the external drive is USB have you tried a different port? If you plug the drive into another computer is it accessible?
     
  3. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #3
  4. mcrkana thread starter macrumors newbie

    Joined:
    Nov 22, 2012
    #4
    It's showing up in Utilities, yes. (I-O DATA HDPC-U Media)

    GUID Partition Table

    SMART status not supported.

    In Restore doesn't drag

    Other computer picks up the external hard drive

    ----------

    Tried all USB ports.

    ----------

    Trying SMC now :cool:

    ----------

    No change in status after following SMC.
     
  5. Dweez macrumors 65816

    Dweez

    Joined:
    Jun 13, 2011
    Location:
    Down by the river
    #5
    I'd take it back to whomever did the repair and have them diagnose it.
     
  6. mcrkana thread starter macrumors newbie

    Joined:
    Nov 22, 2012
    #6
    Found it.

    On rebooting I held down the option key when it restarted... we have Time Machine.

    Thank you for your feedback. Why can't the rest of humanity be so nice!
     
  7. Dweez macrumors 65816

    Dweez

    Joined:
    Jun 13, 2011
    Location:
    Down by the river
    #7
    Did you reboot from the recovery partition and perform some surgery?
     

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