Well this came as a surprise. I never email Steve Jobs. I never felt the need to. But I had been experiencing some issues w/ the Apple ID/MobileMe migration and got frustrated...so I emailed Tim Cook. Or the Tim Cook email anyway. (I'm very well aware he doesn't actually read these himself and that his *real* email is different and unpublished.) My email was very respectful and outlined my issue and some of the dissatisfaction I've had with this rollout. I got a call back from the Apple Executive Offices and spoke with a very nice gentleman. I explained my issue. At first he did try to give me the same trouble shooting tips but I explain that none of that fixed my problem. So we went into further detail and he's going back to his engineers to discuss it. My problem, BTW, seems to be with the migrated MobileMe account. It doesn't let me add any email address whatsoever. It has nothing to do w/ duplicate emails under a separate ID. The MobileMe account has 4 aliases and perhaps this is where the problem lies. I don't know for sure but Chris from Apple said he's going to find out! I'm just extremely impressed that they bothered to call me about this and are actually digging into the problem, which will hopefully resolve some issues for others. I'll report back once he gets back to me in the next day or so.