Yep -- I was all excited to open up my new MBP 17". Then, I noticed a scratch right below the keyboard on the right side. It was very noticeable at an angle. I decided that it would have to go back -- I wasn't paying $2800 for a machine for it to come with a scratch. Here's my question -- how well is the replacement process in a case like this? I called Apple and they said that FedEx would send me a return label in email. This email could take up to 24 hours to arrive. I still haven't received the email and it has been about 9 hours. Once hand the package back to FedEx, Apple will be notified and a new one will be sent out Express. I asked them if I should see another order in Order Status in the Apple Store. They said that I should but probably not until I returned the bad one. Is that correct? I do not see anything different when looking online. Of course, I want to make this as fast as possible. Is there anything else I should/need to do? Thanks.