Okay, this morning FedEx showed up with my replacement 17" MacBook Pro. (Complements of Apple's Executive Relations Department) After sever arguments with various employees and managers at the local Apple Store about my display being floppy and there feeling that it was acceptable, Nate Doss in the Executive Relations Department felt that I should have a new one. So, now I have my new one.. SN is W8622. Here is how I feel about it... Display: Perfect image quality Hinge: 98% perfect. It could still be a little tighter, but I can now use the notebook in bed without the LCD closing on my fingers. Heat: Idles at about 109F, acceptable. Gets warm on the lap, but not nearly what my Dell P4 3.0GHz does. Noise: Almost silent. Slight hint of the fans running at all times, but acceptable. Speaker Quality: Perfect. No distortion at all. Case: All edges are lined up correctly, touchpad is flush with the case, grey plastic around the edges is mostly flush. Acceptable. Misc: One screw was over tightened on the memory cover, but I was able to swap the ram without issue. The battery capacity is about 2~3% higher than the rated 65Wh It looks like they got this one right.