Wife's creaky and quirky $350 Dell finally bit the dust (Thank god and RIP). Just the excuse to bring her into the Apple fold. No Apple stores nearby and she needed a machine ASAP. I haven't been to a Best Buy in years because... well, I just never liked their tactics. But since that's the only option for us in these parts, we gave it a go. Wow. No high pressure sales. No employees hovering over you every 2 minutes. (They just ask if you need anything and move on). The Apple guy at the counter just answered a couple of questions then left me alone. Bought a MPB13... no condescending sales pitch about how I must have an extended service contract, none of this, "you need these extra accessories" or need more RAM, bigger Hard Drive, no paperwork or sales geek demanding my phone number, email, street address and shoe size. The employee just went to the back, got a new MBP box and lead me to the checkout. With a thanks, smile and handshake he was gone. This was actually a pleasant experience. What in god's name has happened to Best Buy?