In March 2009 I purchased my first Apple computer a MacBook 2.4 with 4GB memory. Climbing the learning curve has been a challenge, but I've made decent progress without paying the extra $$ to the Apple store. Fortunately, I have a couple of Mac gurus I can go to for help, but mostly I've learned by trial, error, frustration, reading ... more reading, etc. After a month I don't really notice that I don't have a backspace key especially since a couple of days ago I found 'Control + H'. In spite of the frustrations what finally and completely sold me on Apple was the hard drive swap I performed. I've been using Windoze since the early 1990's and every OS upgrade I've done on the PC has had problems. Every hard drive upgrade I've done had some sort of problem. I resorted to detailed journals on the OS and HD specs so I could ensure a some sort of less painful upgrade/install. I still have those journals. Performing the upgrade on the MacBook was a thousand times easier. Yeah, I had to look up procedures and such, but that was just reading on top of doing the actual job. Once I figured out how to proceed it was just a matter of waiting for the Mac to format the drive and install the OS. Never have I had such a painless HD install or OS install. Everything just worked. Had I had difficulty in performing the above tasks I more than likely would have given the MacBook to my kid and I would have taken back my nine month old HP laptop.