Recently purchased used iphone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by BillyBootlig684, May 23, 2009.

  1. BillyBootlig684 macrumors newbie

    Joined:
    May 23, 2009
    #1
    I just bought a used iPhone off someone and when I go to try to activate it in iTunes, it tells me to call customer support. I have a blank SIM card which the people at ATT told me I needed.

    I have an ATT account, however, I lost my old phone so I don't have the original SIM card. When I try to activate the iPhone in iTunes, the previous owner's # comes up. What am I doing wrong?
     
  2. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #2
    You need to insert a sim card that has your number in it. If you don't have one you can get a new sim card from AT&T.
     
  3. BillyBootlig684 thread starter macrumors newbie

    Joined:
    May 23, 2009
    #3
    I have a blank one, but in iTunes it still shows up as the other person's number
     
  4. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #4
    Is there a reason you don't want to get a new card? You have jailbreak it if you don't want to use a sim card.
     
  5. BillyBootlig684 thread starter macrumors newbie

    Joined:
    May 23, 2009
    #5
    What do you mean don't want to get a new card? I've gotten a new card, put it in the iPhone, yet the old number still shows up on my iTunes account. Even when I try to type in my old number, iTunes gives me an error message saying it cannot activate it at this time.
     
  6. tayshon macrumors 6502a

    tayshon

    Joined:
    Apr 22, 2009
    Location:
    Philly, PA
    #6
    Did the person you brought the phone off ever deactivate the phone with at&t, or did they just stop using it.
     
  7. BillyBootlig684 thread starter macrumors newbie

    Joined:
    May 23, 2009
    #7
    Hmm, I don't know I'll have to check on that one.
     

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