I am always a skeptic when it comes to all the complaints about new apple products. This problem is real. I can not touch the rest of the phone, and just touch that one spot to bridge the two antennas with my finger and it drops from 3 bars to 0 in twenty seconds. Reception is MUCH worse than my ORIGINAL Iphone 2g. My reception has always been poor at my condo, but I have always been able to receive calls inside and always make a receive calls from outside on the balcony. With the Iphone 4, even with 2-3 bars, I can not make any calls or receive any calls at this location. Their new and improved antenna obviously isn't that new and improved. 2G worked better. I will keep it for a while and see if they do come up with a fix, but I may need to return to go back to 2G until a real hardware fix is made. Its too bad they didn't figure this out before they sold 2 million of them.