Reclaiming purchased content...

Discussion in 'iPod touch' started by skinnylegs, Nov 13, 2009.

  1. skinnylegs macrumors 65816

    skinnylegs

    Joined:
    May 8, 2006
    Location:
    San Diego
    #1
    My friends iPod got hosed so I did a factory reset on it. Obviously, the purchased apps. and songs are no longer on the iPod. We logged into her iTunes account and it shows purchased songs and apps. but how do I get them back on her iPod for her?
     
  2. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #2
    Aren't they on the computer she synced the iPod with?
     
  3. skinnylegs thread starter macrumors 65816

    skinnylegs

    Joined:
    May 8, 2006
    Location:
    San Diego
    #3
    Actually, no. She set up her iPod on her mom's computer when she first bought it but never re-synced it after that. All of her purchases were made directly from the iPod Touch via WiFi.
     
  4. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #4
    You can ask Apple support, they may allow her to download everything again - but that's why you sync. Everything should be on the computer.
     
  5. skinnylegs thread starter macrumors 65816

    skinnylegs

    Joined:
    May 8, 2006
    Location:
    San Diego
    #5
    That's what I was afraid of. *I* sync my iPod regularly for that very reason. I think she may have to repurchase everything.
     
  6. TraceyS/FL macrumors 68040

    Joined:
    Jan 11, 2007
    Location:
    North Central Florida
    #6
    The apps can be re-downloaded without charge.

    The songs, you need to ask iTunes support very nicely.... very very nicely.

    Back-up those purchases!
     
  7. skinnylegs thread starter macrumors 65816

    skinnylegs

    Joined:
    May 8, 2006
    Location:
    San Diego
    #7
    How can the apps. be downloaded without being recharged?
     
  8. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #8
    Make sure you are logged in to the iTunes account you purchased them with, then just download them. You might initially get a message saying you are being charged, but if you click "ok," then you will get a message saying you've already purchased this item, do you want to download it again for free.
     

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