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Record a Phone Call?

doubledee

macrumors 6502
Original poster
May 14, 2012
496
0
Arizona
Could use some help figuring out how to record a phone call using VoIP on my MBP.

I am using Zoiper, SoundFlower and Audacity.

When I did a test call, I was able to record the callee's voice, but not my voice on my headset.

Certainly there must be a way to capture both people speaking?

Sincerely,


Debbie
 

doubledee

macrumors 6502
Original poster
May 14, 2012
496
0
Arizona
Really what I need help with is someone who is a guru with the Sound Preferences and SoundFlower settings.

Thanks,


Debbie
 
Comment

Mr_Brightside_@

macrumors 68040
Sep 23, 2005
3,446
1,565
Toronto
If you're able to record the other person's voice using the headset, you could potentially use your built in mic to record your own.
 
Comment

Mr_Brightside_@

macrumors 68040
Sep 23, 2005
3,446
1,565
Toronto
Using the built in mic on your MBP.
 

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Comment

doubledee

macrumors 6502
Original poster
May 14, 2012
496
0
Arizona
Using the built in mic on your MBP.

As mentioned in my OP, I am using a USB Headset, and not the built-in microphone, so your screenshot doesn't apply.

Here are screenshots of what I have so far...

Sound Preferences - In
Sound_In_1.png


Sound Preferences - Out
Sound_Out_1.png


Zoiper Preferences
Zoiper_1.png


Audacity Preferences
Audacity_1.png


My VOIP service (i.e. "voip.ms") lets me do a test call by dialing "4443".

When I do that, I am able to record the lady's voice explaining how to do a test along with my voice.

But when I tried a test to a real phone number - I called Dell Sales - I am able to record the lady's voice but when she asks me why I am calling and I speak, all I get is a "flat line" in Audacity.

So apparently I ado NOT have the settings right in order to capture my voice over my USBHeadset, PLUS the person speaking to me over voip.ms/Zoiper.

Very frustrating!! :mad:

Sincerely,


Debbie
 
Comment

Mr_Brightside_@

macrumors 68040
Sep 23, 2005
3,446
1,565
Toronto
I understand this. What I'm suggesting is attempting to use Audacity, or any other voice recording program, with your Mac's internal mic to record your own voice, as the other participant's (Dell Sales?) seems to be taken care of with your headset.
 
Comment

doubledee

macrumors 6502
Original poster
May 14, 2012
496
0
Arizona
I understand this. What I'm suggesting is attempting to use Audacity, or any other voice recording program, with your Mac's internal mic to record your own voice, as the other participant's (Dell Sales?) seems to be taken care of with your headset.

First of all, that would only complicate matters, because then I would have to figure out how to configure OS-X's Sound Preferences for *both* an Internal Mic plus my Headset.

Besides, why buy a headset with a mic and then not use it?!

Sorry, that isn't good advice.


Debbie
 
Comment
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