Record a Phone Call?

[doubledee]

Could use some help figuring out how to record a phone call using VoIP on my MBP.

I am using Zoiper, SoundFlower and Audacity.

When I did a test call, I was able to record the callee's voice, but not my voice on my headset.

Certainly there must be a way to capture both people speaking?

Sincerely,


Debbie

 

[doubledee]

Really what I need help with is someone who is a guru with the Sound Preferences and SoundFlower settings.

Thanks,


Debbie

 

[Mr_Brightside_@]

If you're able to record the other person's voice using the headset, you could potentially use your built in mic to record your own.

 

[doubledee]

If you're able to record the other person's voice using the headset, you could potentially use your built in mic to record your own.

That doesn't help...

 

[Mr_Brightside_@]

That doesn't help...

Why not?

 

[doubledee]

Why not?

Your advice is that maybe using the microphone in my headset would be a way to record my voice.

Really??

Tell me more!


Debbie

 

[Mr_Brightside_@]

Using the built in mic on your MBP.

 

[doubledee]

Using the built in mic on your MBP.

As mentioned in my OP, I am using a USB Headset, and not the built-in microphone, so your screenshot doesn't apply.

Here are screenshots of what I have so far...

Sound Preferences - In



Sound Preferences - Out



Zoiper Preferences



Audacity Preferences



My VOIP service (i.e. "voip.ms") lets me do a test call by dialing "4443".

When I do that, I am able to record the lady's voice explaining how to do a test along with my voice.

But when I tried a test to a real phone number - I called Dell Sales - I am able to record the lady's voice but when she asks me why I am calling and I speak, all I get is a "flat line" in Audacity.

So apparently I ado NOT have the settings right in order to capture my voice over my USBHeadset, PLUS the person speaking to me over voip.ms/Zoiper.

Very frustrating!!

Sincerely,


Debbie

 

[Mr_Brightside_@]

I understand this. What I'm suggesting is attempting to use Audacity, or any other voice recording program, with your Mac's internal mic to record your own voice, as the other participant's (Dell Sales?) seems to be taken care of with your headset.

 

[doubledee]

I understand this. What I'm suggesting is attempting to use Audacity, or any other voice recording program, with your Mac's internal mic to record your own voice, as the other participant's (Dell Sales?) seems to be taken care of with your headset.

First of all, that would only complicate matters, because then I would have to figure out how to configure OS-X's Sound Preferences for *both* an Internal Mic plus my Headset.

Besides, why buy a headset with a mic and then not use it?!

Sorry, that isn't good advice.


Debbie

 

[Mr_Brightside_@]

Good luck.