Record a Phone Call?

Discussion in 'Mac Basics and Help' started by doubledee, Mar 15, 2014.

  1. doubledee macrumors 6502

    doubledee

    Joined:
    May 14, 2012
    Location:
    Arizona
    #1
    Could use some help figuring out how to record a phone call using VoIP on my MBP.

    I am using Zoiper, SoundFlower and Audacity.

    When I did a test call, I was able to record the callee's voice, but not my voice on my headset.

    Certainly there must be a way to capture both people speaking?

    Sincerely,


    Debbie
     
  2. doubledee thread starter macrumors 6502

    doubledee

    Joined:
    May 14, 2012
    Location:
    Arizona
    #2
    Really what I need help with is someone who is a guru with the Sound Preferences and SoundFlower settings.

    Thanks,


    Debbie
     
  3. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
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    Location:
    The 6ix
    #3
    If you're able to record the other person's voice using the headset, you could potentially use your built in mic to record your own.
     
  4. doubledee thread starter macrumors 6502

    doubledee

    Joined:
    May 14, 2012
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    #4
    That doesn't help...
     
  5. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

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    #5
    Why not?
     
  6. doubledee thread starter macrumors 6502

    doubledee

    Joined:
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    Location:
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    #6
    Your advice is that maybe using the microphone in my headset would be a way to record my voice.

    Really??

    Tell me more!


    Debbie
     
  7. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

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    #7
    Using the built in mic on your MBP.
     

    Attached Files:

  8. doubledee thread starter macrumors 6502

    doubledee

    Joined:
    May 14, 2012
    Location:
    Arizona
    #8
    As mentioned in my OP, I am using a USB Headset, and not the built-in microphone, so your screenshot doesn't apply.

    Here are screenshots of what I have so far...

    Sound Preferences - In
    Sound_In_1.png


    Sound Preferences - Out
    Sound_Out_1.png


    Zoiper Preferences
    Zoiper_1.png


    Audacity Preferences
    Audacity_1.png


    My VOIP service (i.e. "voip.ms") lets me do a test call by dialing "4443".

    When I do that, I am able to record the lady's voice explaining how to do a test along with my voice.

    But when I tried a test to a real phone number - I called Dell Sales - I am able to record the lady's voice but when she asks me why I am calling and I speak, all I get is a "flat line" in Audacity.

    So apparently I ado NOT have the settings right in order to capture my voice over my USBHeadset, PLUS the person speaking to me over voip.ms/Zoiper.

    Very frustrating!! :mad:

    Sincerely,


    Debbie
     
  9. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
    #9
    I understand this. What I'm suggesting is attempting to use Audacity, or any other voice recording program, with your Mac's internal mic to record your own voice, as the other participant's (Dell Sales?) seems to be taken care of with your headset.
     
  10. doubledee thread starter macrumors 6502

    doubledee

    Joined:
    May 14, 2012
    Location:
    Arizona
    #10
    First of all, that would only complicate matters, because then I would have to figure out how to configure OS-X's Sound Preferences for *both* an Internal Mic plus my Headset.

    Besides, why buy a headset with a mic and then not use it?!

    Sorry, that isn't good advice.


    Debbie
     

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