At work we have about 20 M1 Macbook Airs (the original model) that were purchased and stored for about a year and a half and are just now being opened up. We're finding about 50% of them have batteries that "need service", won't charge and are stuck at 1%.
Has anyone seen this before and found a way to recover the battery? Or are we going to have to take a stack of MBAs to Apple to get them fixed? They're still under AppleCare. I'm wondering if the batteries just discharged to zero while in storage and the battery controller doesn't like it.
A year and a half doesn't seem an unreasonable storage time; sometimes shops might have stock that old! They shouldn't be self-destructing so soon in storage!
Thanks in advance for any insights.
Has anyone seen this before and found a way to recover the battery? Or are we going to have to take a stack of MBAs to Apple to get them fixed? They're still under AppleCare. I'm wondering if the batteries just discharged to zero while in storage and the battery controller doesn't like it.
A year and a half doesn't seem an unreasonable storage time; sometimes shops might have stock that old! They shouldn't be self-destructing so soon in storage!
Thanks in advance for any insights.