OK..the problem, then it got worse...is there a fix. The problem was that my GF deleted the 'notes' on her iphone. She spoke to someone at Apple (sometimes good sometimes not, and they guided her to reset her phone which deleted everything...and she had no back up on computer or on phone. So now not only no notes, no anything. She was able to download the music she had purchased from the itunes store, but nothing else..no pics, no messages, no voicemail, no notes (the original problem). I have seen 'products' out there that say they can restore lost data. Are there really such products, or is that just a fantasy..But if there are, are any open source (free or donation), or must purchase, and if must purchase, what is best or a few that are best...and is this worth a try or should she just say goodbye to all the past data she had Any guidance appreciated. Thanks.