iPhone recurring issue: spinning "download" icon for hours but no idea why

Discussion in 'iOS 11' started by jk73, Dec 31, 2017.

  1. jk73 macrumors 6502

    Joined:
    Jul 19, 2012
    #1
    Running 11.2 and seeing an odd bug: With no apps updating or anything else that should be causing it to happen, I'm occasionally getting the spinning "download" icon in the status bar for hours at a time, and the only thing that kills it is a restart.

    If I lock the phone, it appears to kill the process, but then it resumes again within seconds the next time I unlock. Obviously, it appears a process is hanging, but I have no clue which one. Anyone else seeing this? Is there a way to see which app(s) or systems are using the internet at any given moment? Thanks.
     
  2. chrisu91 macrumors regular

    Joined:
    Jun 28, 2010
    Location:
    Ontario, Canada
    #2
    I keep getting this too... I’ve read some things saying people have resolved this by activating Siri or pressing the dictation button, but that has not fixed the issue for me.
     
  3. slooksterPSV macrumors 68040

    slooksterPSV

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    Nowheresville
    #3
    Is it possible that you have iTunes sync on or some background app that is consistently processing data?
     
  4. aKansasKid macrumors regular

    Joined:
    Apr 27, 2015
    #4
    I've read other references to this bug. The accepted "fix" in those was to launch some video with sound to stop the "spinning" busy signal. It was reported to start after using the microphone for dictation in Siri or some other use of the keyboard mic.
     
  5. slooksterPSV macrumors 68040

    slooksterPSV

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    #5
    Ahh, thank you for that. I’ve been reading in the iPad manual and saw that it usually means a background activity. But if its a known bug, that makes sense. Are you using 11.2 or 11.2.1?
     
  6. aKansasKid macrumors regular

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    Apr 27, 2015
    #6
    11.1.2 - still see it there, too, at times.
     
  7. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #7
    https://forums.macrumors.com/threads/constant-spinning-circle-top-left-of-phone.2094605/
     
  8. papbot macrumors 6502

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    May 19, 2015
    #8
  9. xraydoc macrumors 604

    xraydoc

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    Oct 9, 2005
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    #9
    Bug. Leftover from iOS 10. Don't know why it hasn't been fixed yet, but there you are.

    Sometimes engaging Siri stops it. Sometimes playing audio stops it. Regardless, the spinning icon eventually returns.
     
  10. jk73 thread starter macrumors 6502

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    Jul 19, 2012
    #10
  11. iapplelove macrumors 601

    iapplelove

    Joined:
    Nov 22, 2011
    Location:
    East Coast USA
    #11
    I’ve got the spinning wheel on my iPad, and my 6 plus before upgrading to the iPhone X.

    It may be happening on the X too but it’s not as easy to tell when apps are updating or something is downloading, it’s not on the home screen.

    If I do catch the spinning wheel on my iPad I first make sure nothing is downloading, then try to close all apps.

    Most of the time this does nothing and the wheel continues to spin, so I do a hard reset.

    This has happened on WiFi and LTE.
     
  12. itsmilo macrumors 68000

    itsmilo

    Joined:
    Sep 15, 2016
    Location:
    Europe
    #12
    Happens to me when an App update got stuck. A reboot usually fixes it
     
  13. jk73 thread starter macrumors 6502

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    Jul 19, 2012
    #13
    I can confirm that this goes away by activating Siri. I wish I knew this about ten restarts ago, but it's a workaround. Hopefully Apple fixes it soon.
     
  14. Jason B macrumors regular

    Joined:
    May 21, 2010
    #14
    So using siri fixes it... Still an issues on 11.2.6
     
  15. IowaLynn macrumors 6502a

    IowaLynn

    Joined:
    Feb 22, 2015
    #15
    Clear spotlight - yes, same olde as was often an index problem, usually triggered going from iOS 10 to 11.
     

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