Red Exclamation Point!

[FrankySavvy]

Hey everyone. I was updating to Watch OS 3 Beta 2 and my watch locked up and was in the process of updating. I tried a hard reset and it ended up giving me a white apple logo then a red exclamation point telling me to visit www.apple.com/help/watch. After multiple hard resets, it keeps going to the red exclamation point. I have had my watch since day one with no issue.

I have made a genius bar appointment, I'm hoping they will service for free since its a software lockup.

Anyone else have this issue?

 

[JayLenochiniMac]

They will service it for free if you have AC+. You're SOL if you're out of warranty.

 

[FrankySavvy]

If thats the case, I'm not paying a service free, for my watch its over 300 bucks, rather get a new watch, since its software will see what they say. Just seems ridiculous.

 

[JayLenochiniMac]

That's why you need to think twice before updating your out-of-warranty AW to beta wOS 3. If it gets bricked, your only choice is to get it serviced by Apple.

 

[FrankySavvy]

That's why you need to think twice before updating your out-of-warranty AW to beta wOS 3. If it gets bricked, your only choice is to get it serviced by Apple.

I'll keep you posted, my appointment is Thursday evening

 

[mbaran]

I can almost guarantee Apple will service an out of warranty AW when a software update causes it to fail. That's a lawsuit waiting to happen, since you have no ability to restore the device (recovery or DFU) on your own.

 

[JayLenochiniMac]

I can almost guarantee Apple will service an out of warranty AW when a software update causes it to fail. That's a lawsuit waiting to happen, since you have no ability to restore the device (recovery or DFU) on your own.

I am assuming the OP is merely an armchair beta tester. In that case, it's hardly a lawsuit waiting to happen. The inability to downgrade is most likely why it's not a public beta in the first place. Non-developers aren't supposed to be installing the non-public beta.

I'm sure they take care of paid developers when it comes to bricked AWs on beta, including those out of warranty.

 

[FrankySavvy]

I have heard they have had trouble with in store units when being upgraded so maybe they know a workaround in store without having to send it out.

 

[FrankySavvy]

Went to Apple. They are sending it out for repair. If it's software problem it's free,if it's hardware it costs $329 to replace because it's out of warranty. Seems fair! They will also ship it to my house in 3-5 days.