Red Exclamation Point!

Discussion in 'Apple Watch' started by FrankySavvy, Jul 5, 2016.

  1. FrankySavvy macrumors 65816

    Joined:
    Mar 4, 2010
    Location:
    Long Island, NY
    #1
    Hey everyone. I was updating to Watch OS 3 Beta 2 and my watch locked up and was in the process of updating. I tried a hard reset and it ended up giving me a white apple logo then a red exclamation point telling me to visit www.apple.com/help/watch. After multiple hard resets, it keeps going to the red exclamation point. I have had my watch since day one with no issue.

    I have made a genius bar appointment, I'm hoping they will service for free since its a software lockup.

    Anyone else have this issue?
     
  2. JayLenochiniMac macrumors G5

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    Nov 7, 2007
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    New Sanfrakota
    #2
    They will service it for free if you have AC+. You're SOL if you're out of warranty.
     
  3. FrankySavvy thread starter macrumors 65816

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    Mar 4, 2010
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    Long Island, NY
    #3
    If thats the case, I'm not paying a service free, for my watch its over 300 bucks, rather get a new watch, since its software will see what they say. Just seems ridiculous.
     
  4. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #4
    That's why you need to think twice before updating your out-of-warranty AW to beta wOS 3. If it gets bricked, your only choice is to get it serviced by Apple.
     
  5. FrankySavvy thread starter macrumors 65816

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    Mar 4, 2010
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    Long Island, NY
    #5
    I'll keep you posted, my appointment is Thursday evening
     
  6. mbaran macrumors regular

    Joined:
    Jun 10, 2008
    #6
    I can almost guarantee Apple will service an out of warranty AW when a software update causes it to fail. That's a lawsuit waiting to happen, since you have no ability to restore the device (recovery or DFU) on your own.
     
  7. JayLenochiniMac, Jul 5, 2016
    Last edited: Jul 5, 2016

    JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
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    #7
    I am assuming the OP is merely an armchair beta tester. In that case, it's hardly a lawsuit waiting to happen. The inability to downgrade is most likely why it's not a public beta in the first place. Non-developers aren't supposed to be installing the non-public beta.

    I'm sure they take care of paid developers when it comes to bricked AWs on beta, including those out of warranty.
     
  8. FrankySavvy thread starter macrumors 65816

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    Mar 4, 2010
    Location:
    Long Island, NY
    #8
    I have heard they have had trouble with in store units when being upgraded so maybe they know a workaround in store without having to send it out.
     
  9. FrankySavvy thread starter macrumors 65816

    Joined:
    Mar 4, 2010
    Location:
    Long Island, NY
    #9
    Went to Apple. They are sending it out for repair. If it's software problem it's free,if it's hardware it costs $329 to replace because it's out of warranty. Seems fair! They will also ship it to my house in 3-5 days.
     

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