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Red Ring of Death

ChrisN

ChrisN

macrumors 65816
Original poster
Aug 27, 2007
1,071
0
Demarest, NJ
Hi all well on Friday night I got the red ring of death, only 1 ring in the lower left or right (i really don't remember) quadrant and I get error code E 74. Well I am just wondering will Microsoft fix it for free or do I have to pay? Anyone else have this error and what did you do?


Thanks,
ChrisN
 
Under warranty it is free. They sent me a new console all together for my problem :) TWICE
 
Did you all have 3 rings, I just have 1 but I'll call them up and I have to dispute my warrenty I guess....


ChrisN
 
ChrisN said:
Did you all have 3 rings, I just have 1 but I'll call them up and I have to dispute my warrenty I guess....


ChrisN
Click to expand...

I believe that the 1 ring means something else. Have you tried unplugging everything (including the hard drive) and plugging it all back it. I think my friend got that error once and doing that worked for him.

If that doesn't work, call up MS.

P-Worm
 
If it is just one ring, then you simply have something slightly dislodged.

Most likely the AV cable or HDD. Simply unplug those and make sure they are plugged in fully.
 
On Friday when I first got it I ran to my laptop and researched this and saw all the posts online about AV cables and I unplugged/replugged everything and nothing was different but I will try again today.

Thanks guys,

ChrisN
 
I've seen over 10 threads on various forums with people having this issue (Including me). I sent my xbox in last Friday because it gave me 1 ring and error E74. I called M$ that night (Yes they where open), and told them the situation. They said my console was in warranty and it will be covered. They will ask you to try different A/V cords, just tell them you have tried with no success. It will speed things up. Right now, the online status shows "Repair in Progress", its been like that since Friday. Hopefully it will be completed by tommorrow, and be on its marry way.

If you have a spare box with padding, I suggest you go along with their E-Label option, as it is faster than waiting for a box.
 
Could be faulty AV cable, I got that sometimes with my old component cable sometimes, needed to be jiggled a little bit, then it would happily boot just fine.
 
Oops. I thought this was going to be about how you spent to much time playing your DS or PSP while on the toilet and were left with that red ring of death.
 
jaikob said:
I've seen over 10 threads on various forums with people having this issue (Including me). I sent my xbox in last Friday because it gave me 1 ring and error E74. I called M$ that night (Yes they where open), and told them the situation. They said my console was in warranty and it will be covered. They will ask you to try different A/V cords, just tell them you have tried with no success. It will speed things up. Right now, the online status shows "Repair in Progress", its been like that since Friday. Hopefully it will be completed by tommorrow, and be on its marry way.

If you have a spare box with padding, I suggest you go along with their E-Label option, as it is faster than waiting for a box.
Click to expand...

It would cost me 94 dollars because it is out of warrenty but I could dispute my warrenty which i don't want to do.... Also I will try my xbox on a different tv if that does anything.

Thanks,
ChrisN
 
ChrisN said:
It would cost me 94 dollars because it is out of warrenty but I could dispute my warrenty which i don't want to do.... Also I will try my xbox on a different tv if that does anything.

Thanks,
ChrisN
Click to expand...


how is it out of warranty? I thought microsoft upped the waranty to 3 years on all xbox 360's.

And as the 360 was only released in Nov/Dec 2005, the only way it would be out of warranty is if it was a launch machine.

:confused:

you may want to double check that.
 
Status: Out of Warranty
Device: Xbox 360 Pro System
Serial Number: 055630263007
Warranty Type: Standard
Warranty Start: 12/30/2006 9:47:00 PM
Warranty Expiration: 12/31/2007 3:59:59 PM
STANDARD WARRANTY EXPIRED: A three-year warranty applies to Xbox360 conditions indicated by three red lights.
Is this the warranty you plan to dispute?
Yes
No


I don't know if I want to bother with it anymore
 
This is basically what happened with the warranty. If your console was pre-RRoD you had a standard one year limited warranty. Once that was up you needed to rely on a different warranty. When the RRoD problems started to get frequent, they supplied 3 years of warranty for RRoD related incidents only for these customers.

Consoles bought after the RRoD incident received a full 3 years of warranty, as opposed to pre-RRoD consoles only receiving 1/3 of this.

If you would want to attempt it, you could try fixing the problem yourself. Infact, since you have nothing to lose, crack that baby open and follow a few youtube tutorials. They are pretty straight forward and easy to do.
 
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