Rediculously defective iMac screen

[philosopherdog]

My 2011 iMac is black on one side white on the other. This thing is junk. I'm about to take it in to try to get it repaired out of warranty, but I won't pay to fix what is clearly a defective display. I'll post back what happens.

 

[DeltaMac]

My 2011 iMac is black on one side white on the other. This thing is junk. I'm about to take it in to try to get it repaired out of warranty, but I won't pay to fix what is clearly a defective display. I'll post back what happens.

So, the screen has had a problem since it was new, and you just now noticed it?
More likely, a recent change, eh?
Electronics do fail occasionally because of age.
"fails earlier than you expect" after nearly 4 years of use, is not necessarily a factory defect, but simply a failure.
Most likely the backlight has partially failed, which might be a problem with the backlight board, which is not a part of the LCD panel, or an internal cable may need to be reseated (not really a factory defect), or the backlight itself, which would certainly implicate the LCD panel.
Ask Apple, maybe they will help you out...

 

[FredT2]

I'll post back what happens.

Please, don't bother.

 

[joe-h2o]

My 2011 iMac is black on one side white on the other. This thing is junk. I'm about to take it in to try to get it repaired out of warranty, but I won't pay to fix what is clearly a defective display. I'll post back what happens.

If you go in with that attitude expect them to give you the absolute minimum service required by law.

Also you've been using it that way for 4 years? How do you see what's on the dark side of the display?

 

[Ledgem]

The way it hazes, it almost looks like humidity damage. Not sure if that's just from the angle that the photo was taken, though.

 

[fastlanephil]

My 2011 iMac is black on one side white on the other. This thing is junk. I'm about to take it in to try to get it repaired out of warranty, but I won't pay to fix what is clearly a defective display. I'll post back what happens.

If it's out of warranty and there isn't an Apple recognized issue with this model then you'll have to fix it at your own expense if the parts can be had.

The easiest fix might be to buy a 27" 1600X1440 display, like the Asus PB278Q and use it, connected with the $99 Apple Dual Link DVI Adapter.

 

[Entopia7]

I'm impressed that no one has mentioned the cardboard box (?) on your head. Anyway, good luck with the repair. It isn't junk. Electronics sometimes fail.

 

[cynics]

The screen or something to do with it has or is failing. Apple might help you out but they are under no obligation to do so just like any other hardware related failure. Ask yourself, if the screen didnt come on at all its not covered, why would this be?

Even if Apple agrees with you that its 100% a manufacturing defect. The warranty for manufacturing defects has expired anyway. Only if this is an extremely common problem (which its not, its actually relatively rare) will they put out a service bulletin and extend the warranty coverage on that particular part.

I am curious how it works out for you, post back.

I'm impressed that no one has mentioned the cardboard box (?) on your head. Anyway, good luck with the repair. It isn't junk. Electronics sometimes fail.

I think his head is leaning out of the way you we are seeing the back of his chair. Could be wrong but that seems more likely then him having a box on his head...lol