Redownload app that was free?

Discussion in 'iOS Apps' started by m00h, Dec 21, 2010.

  1. m00h macrumors newbie

    Joined:
    Jul 30, 2008
    Location:
    Switzerland
    #1
    Hi all!

    I downloaded Rayman (the jump n' run game) a few days ago when it was free. Now I had to reset my iPhone and I have to redownload all my apps. The question is: Can I download Rayman again for no cost? Because right now it is 4.99 again! I dont want to download it if I have to pay the full price...

    Hope somebody can help me!
    Thanks+regards
    m00h
     
  2. nburwell macrumors 68040

    nburwell

    Joined:
    May 6, 2008
    Location:
    PHL
    #2
    Yes, you should be able to d/l it again to your phone for free since you previously downloaded it already.
     
  3. The LPT macrumors regular

    Joined:
    Mar 8, 2010
    #3
    really? Hmm.. that's odd then. Because I tried downloading something again that I got when it was free, and they charged me for it. I thought when you download a "free" app, there is no invoice so there is no record of you previously downloading it.

    I could be wrong though. I could have sworn I had Spirit on my phone before.
     
  4. jw nyc macrumors 6502a

    Joined:
    Jan 31, 2008
    #4
    This is wrong. You can definitely download it again without being charged.
     
  5. m00h thread starter macrumors newbie

    Joined:
    Jul 30, 2008
    Location:
    Switzerland
    #5
    The thing is that I can see it it my "Purchase History" in my iTunes-Account, so there definitely is a record of it. See the attached picture...
     

    Attached Files:

  6. CylonGlitch macrumors 68030

    CylonGlitch

    Joined:
    Jul 7, 2009
    Location:
    SoCal
    #6
    You have to be careful of the versions and the names of the apps. If you download any "Lite" or "Free" version of the app (ie: if it has LITE or FREE in the name) then you cannot download the full version without paying for it. For example

    MyDemoApp
    vs
    MyDemoApp Free

    The second one is "free" and has no cost associated with it; but the full version has a price. Sure they may be by the same people and have mostly the same functionality, but one has more features, or no ads.

    If I then put "MyDemoApp" on sale for $0.00, anyone who downloads it will still be able to download it for free even if I raise the price to $9.99.

    Now, I've run into issues where "MyDemoApp" is $9.99 but I thought I had previously purchased it when in fact I had purchased "MyMemoApp" by someone else. Thus ended up buying "MyDemoApp" by mistake.

    Apple should adjust the way sales are made. You have to press "Buy It" to get it to start the download. But you need to put your password in to "Buy It" before you know if you've already purchased it. Meaning, if you didn't purchase it, you now did. The first thing it should do is to check to see if you've already purchased it; if you have, prompt them as it does now, to say you can download it for free. If you DON'T own it, then prompt "Are you sure you want to buy this?".

    My only real gripe with the app store.
     
  7. m00h, Dec 21, 2010
    Last edited: Dec 21, 2010

    m00h thread starter macrumors newbie

    Joined:
    Jul 30, 2008
    Location:
    Switzerland
    #7
    @CylonGlitch
    Thank you for your input and I agree with you. This whole LITE/FREE thing is not really customer-friendly in many ways.
    Let me just clear things up: I didnt download a "demo", or "free", or "lite" version of Rayman. It was the full thing. It was just free for a limited period of time and now I dont know whether I can download it for free again.
     

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