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roadbloc

macrumors G3
Original poster
Aug 24, 2009
8,784
215
UK
Last weekend I had a catastrophic hard drive failure, and despite knowing I should have done, I didn't have a backup.

So, basically, I'm in the process or redownloading all my Apps and Music back from iTunes (and reimporting my CDs). However I can't seem to find any way to redownload my TV Shows and Movies. Is it possible or are they now gone forever?
 

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@ roadbloc

this also happened to me, my 2007 PC build suffered a CPU failure, and the Films & TV shows purchased on that machine did not show up on the new build. Not even with iCloud did they show up for re-download as GGJ mentioned, I thought all was lost.

However, I recently logged into my iTunes account and into 'purchase history' - whereupon I chose the 'report a problem' option - it takes you to a message screen where you can report your issue to iTunes tech support, an operative emailed me within 24hrs, suggesting some solutions, in my reply I mentioned that the original authorised machine suffered the CPU failure and that I could not re-download the old purchases on the new machine. within 24 hours the tech support guy emailed me with a resolution - click on 'store' in the menu bar > check for available downloads & hey presto ALL my purchases were available for re-download!!

this tactic may be worth a shot for you too?
 
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