Redownload iTunes TV Shows and Movies

Discussion in 'Mac Apps and Mac App Store' started by roadbloc, Nov 16, 2011.

  1. roadbloc macrumors G3

    roadbloc

    Joined:
    Aug 24, 2009
    Location:
    UK
    #1
    Last weekend I had a catastrophic hard drive failure, and despite knowing I should have done, I didn't have a backup.

    So, basically, I'm in the process or redownloading all my Apps and Music back from iTunes (and reimporting my CDs). However I can't seem to find any way to redownload my TV Shows and Movies. Is it possible or are they now gone forever?
     
  2. roadbloc thread starter macrumors G3

    roadbloc

    Joined:
    Aug 24, 2009
    Location:
    UK
    #3
    Thanks for your help, but it doesn't quite solve my problem.

    When I follow them instructions, it mentions to click on a button marked 'TV Shows' under the 'Purchases' section in the iTunes store. But I don't have that at all, only Music, Books and Apps.

    I'm guessing this means I can't get any of my TV Shows or Movies back. Which sucks.
     

    Attached Files:

    • Pic.png
      Pic.png
      File size:
      263.4 KB
      Views:
      59
  3. llionw macrumors newbie

    Joined:
    Jun 10, 2010
    #4
    @ roadbloc

    this also happened to me, my 2007 PC build suffered a CPU failure, and the Films & TV shows purchased on that machine did not show up on the new build. Not even with iCloud did they show up for re-download as GGJ mentioned, I thought all was lost.

    However, I recently logged into my iTunes account and into 'purchase history' - whereupon I chose the 'report a problem' option - it takes you to a message screen where you can report your issue to iTunes tech support, an operative emailed me within 24hrs, suggesting some solutions, in my reply I mentioned that the original authorised machine suffered the CPU failure and that I could not re-download the old purchases on the new machine. within 24 hours the tech support guy emailed me with a resolution - click on 'store' in the menu bar > check for available downloads & hey presto ALL my purchases were available for re-download!!

    this tactic may be worth a shot for you too?
     

Share This Page