All iPads Refund on faulty iPad

Discussion in 'iPad' started by Thatquadguy, Mar 9, 2014.

  1. Thatquadguy macrumors newbie

    Joined:
    Mar 9, 2014
    #1
    Hi,
    I bought an iPad in mid january and had to return it a week later due to image retention, the second replacement also has image retention and I'm now wondering if I could get a refund on my iPad?

    I'm in the UK so the sales goods act covers me for a refund on faulty goods but won't apple just try and replace it?

    I'd like a refund not a replacement

    My iPad is over a month past the return policy
     
  2. HenryDJP macrumors 603

    Joined:
    Nov 25, 2012
    Location:
    United States
    #2
    You're really asking the wrong people here. You need to speak with the retailer that sold you the iPad.
     
  3. Phils01 macrumors member

    Joined:
    Dec 2, 2012
    #3
    Good luck with that one - I bought my Air from Currys and it developed a fault and I took it back 2 days outside the return date - all Currys wanted to do was send it to Apple, wouldn't even consider a replacement or refund :(:(

    I ended up dealing with Apple direct who just replaced it - no refund.

    I did kick up a fuss and ended up getting a £54 discount off an ipad mini I was buying and a free ipad mini cover.

    But NO refund - sorry the best I could suggest is sell it on eBay
     
  4. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #4
    I'm not familiar with British consumer laws but I'd say if you're beyond the return policy you don't have any options other then getting it repaired/replaced.

    I can't see how people could get refunds (even on defects) if they go beyond the return period.
     
  5. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #5
    Your outside the refund window. You'll be offered an exchange
     
  6. madgibbon macrumors regular

    Joined:
    Mar 1, 2013
    #6
    You bought the original iPad mid Jan which is nearly two months ago, this is when the warranty starts, not the date you received the replacement. I believe UK retail law states the supplier of the product is only obliged to provide a refund in the first 30 days. After 30 days they are within their rights to replace/repair the product.
     

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