Has anyone ever gotten a full refund on a refurbished laptop? I ordered a refurbished macbook pro and have been having a lot of problems with it. I tried calling apple support and they hung up on me 2 times and then put me on hold until their service hours were over. I really, really, really don't want to deal with them any more. I am seriously sick and do not need the arrogance and aggrivation of a company that is this way. I tried using the return option on my order, but when I put in defective it tells me I have to call tech support. When I put in I changed my mind, it wants to charge me a very expensive restocking fee. Buying this computer was very expensive for me. I cannot afford to loose money on it. Any ideas on how I can get a full refund?