Refund policy

Discussion in 'MacBook Pro' started by whitedragon101, Oct 15, 2010.

  1. whitedragon101 macrumors 6502a

    Joined:
    Sep 11, 2008
    #1
    I keep looking at the glossy vs matte threads and I think the only way to make a decision is to see both in the flesh side by side in a number of conditions.

    My idea is to buy both laptops, make a decision and return one. This page seems to say you can return your laptop within 14 days.
    http://store.apple.com/uk/help/returns_refund

    But looking at the detailed conditions it says:
    "7.3 (ii) The Product(s) are returned in their original condition and the security seals on the Product(s) are intact;"
    http://storeimages.apple.com/1444/s...uk/Images/salespolicies_consumer.html#topic-7

    Does this mean you have 14 days to look at your laptop sealed in the box in order to decide if you like it?
     
  2. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #2
    If you open the package and use the laptop, you have to pay a restocking fee of 10% I think.

    Can't you spend some time in several stores with both models?
     
  3. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #3
    Most countries don't have an apple store on every street corner, and most resellers only have the base models.
     
  4. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #4
    As the OP seems to be from the UK, there might be a store or two in his or her area though. But maybe I'm spoilt by living in a four million village.
     
  5. whitedragon101 thread starter macrumors 6502a

    Joined:
    Sep 11, 2008
    #5
    I live in Bournemouth in the UK. There is an Apple Store in Southampton which is a 1 hour drive. Not ideal but doable I guess.

    I thought though that seeing them side by side under fluorescent lighting may not be very representative of the varied conditions of real use eg:

    -by a window with natural light (sunny/overcast)
    -outside without shade
    -darker for film watching/gaming in the evening
     
  6. gtunderwood macrumors newbie

    Joined:
    Sep 16, 2010
    #6
    im not sure on gas prices in the UK but i would think that if you could afford to buy both at the same time, you might be able to afford the gas to drive the 2 hrs. id call the apple store to see if they have both products to look at on the floor before you go though.
     
  7. devilstrider macrumors 6502a

    Joined:
    May 12, 2010
    #7
    I agree.
     
  8. Eddyisgreat macrumors 601

    Joined:
    Oct 24, 2007
    #8
    If you are going to go through all that effort, you might as well bring in your own equipment and simulate it yourself. srsly. do low/no light with a hood. Bright spots w/ a strobe of some sort. etc etc.
     
  9. whitedragon101 thread starter macrumors 6502a

    Joined:
    Sep 11, 2008
    #9
    Its easy to afford just about anything when you buy it on a credit card and return it before you have to pay the bill :)
     
  10. Identity Fraud macrumors 6502

    Joined:
    Sep 11, 2009
    #10
    I feel your pain. If you can afford pissing away the restocking fee on the unit you return go for it. I always wished the screen was detachable and you could swap glossy/mate on a whim
     

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