Refunding apps on iPad

Discussion in 'iPad' started by max2, Aug 4, 2016.

  1. max2 macrumors 68000

    Joined:
    May 31, 2015
    #1
    I only refunded for 2 apps sense the creation of my apple id which was about 3 to 5 years ago. Anyone else having problems requesting a refund for a app ? Whenever I request a refund then choose the reason and write a description of the problem it never goes to pending refund status or whatever it use to do.
     
  2. akash.nu macrumors 68030

    akash.nu

    Joined:
    May 26, 2016
    #2
    The refund only works within 15 mins of purchase as far as I can remember.
     
  3. max2 thread starter macrumors 68000

    Joined:
    May 31, 2015
    #3
    I thought that was only android. I never had this limit before on iOS apps but maybe I wasn't paying attention. If so no big deal. Lesson learned.
     
  4. akash.nu macrumors 68030

    akash.nu

    Joined:
    May 26, 2016
    #4
    I can't be certain to be honest, I've only ever asked for 1 refund. Which app is it that you want a refund for?
     
  5. max2 thread starter macrumors 68000

    Joined:
    May 31, 2015
    #5
    Offline Pages
     
  6. akash.nu macrumors 68030

    akash.nu

    Joined:
    May 26, 2016
    #6
    You could possibly try to contact the developers?! Read their terms and see if they actually offer refund.
     
  7. max2 thread starter macrumors 68000

    Joined:
    May 31, 2015
    #7
    Ok thanks.
     
  8. babelshot macrumors newbie

    Joined:
    Sep 17, 2009
    Location:
    Seattle, WA
    #8
    We are the developer of the app.

    Please contact us at offlinepages@codiumlabs.com and we will be happy to help.
     
  9. mrex macrumors 68020

    mrex

    Joined:
    Jul 16, 2014
    Location:
    europe
    #9
    there is no 15min policy (neither in android, that was years ago. Playstore has a 2hours time frame just to cancel the purchase without any hazzle and reports though. Apple should have the same too. It is enough time to check the app and decide to keep or not.).

    If you live in europe, you have 14days to cancel the purchase. No need to explain anything.

    (But in this case there seems to be a problem with the reporting system.)
     
  10. M. Gustave macrumors 68000

    M. Gustave

    Joined:
    Jun 6, 2015
    Location:
    Grand Budapest Hotel
    #10
    Nope. I got one several weeks after purchase.
     

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