So I just picked up my 'new' refurb iMac and it is broken out of the box. Upon booting, it launches into a program called PhoenixCE which appears to be some diagnostic program. It runs for a few minutes and displays a large 'FAILED' across the top of the screen. Screenshot attached. Called AppleCare and they thought I was crazy... until I shared my screen. The guy had never seen this before. Machine is: Refurbished 27-inch iMac 3.5GHz quad-core Intel Core i7 (late 2013) * 16GB memory * 1TB SSD * NVIDIA GeForce GTX 780M graphics processor with 4GB of GDDR5 memory I'll be returning it and debating whether to purchase another refurb or not. Kind of concerning when you spend $3200+ on a machine and it doesn't work out of the box. Also kind of a pain in the ass to have to lug this thing home, break down my old machine and setup the new only to have to do it all in reverse and again when the new one comes in.