Refurb iMac owners: Did yours have a yellow screen or dead pixels?

Discussion in 'iMac' started by bobright, Dec 24, 2011.

  1. bobright macrumors 601

    Joined:
    Jun 29, 2010
    #1
    I am thinking of pulling the trigger on this refurb iMac from the Apple online store but I'm a bit undecided still -- as I dont want to end up with one of the returned units that could have dead pixels or yellow screens etc

    Have any of you experienced any issues that I mentioned above? And if there were to be a problem would I be able to get it swapped inside a Apple store (if purchased online)?
     
  2. Swift Sketcher macrumors regular

    Joined:
    Dec 26, 2007
    #2
    Nope!

    But my first unit arrived dead. Although blame my luck for that..
     
  3. Bmaintz macrumors member

    Joined:
    Aug 1, 2010
    Location:
    Austin, Texas
    #3
    OK, you are saying that the Apple Store won't swap it out....
    How do you get another refurbished, what are the steps??
     
  4. xmnj macrumors member

    Joined:
    Jul 5, 2007
    #4
    Apple does not just take in returns and turn around and sell it as is, as I have yet to encounter anyone getting a unit with scratches or any signs of use, you will get the same 1 year warranty as a new iMac. No yellow tint here on my refurb iMac, and I would not be able to tell the difference between a new one or this refurb, besides the box that it shipped in...
     
  5. whjoyjr macrumors newbie

    Joined:
    Dec 23, 2011
    #5
    27" i7 iMac refurb unboxed today

    No dead pixels, no yellow, no problems. Added 8GB RAM boosting it to 12GB.

    Reloading Lion as a precaution since it had an iClod account already pre-populated.

    Will order refurbs again. Next one is in 18 months when oldest daughter goes off to college...
     
  6. TexasDad macrumors newbie

    Joined:
    Nov 28, 2011
    Location:
    DFW Metro
    #6
    Monitor is perfect on mine.

    Apple will do a return/replacement with the refurb the same as with 'new'. Refurbs are also eligible for apple care.
     
  7. tom vilsack macrumors 68000

    tom vilsack

    Joined:
    Nov 20, 2010
    Location:
    ladner cdn
    #7
    my understanding is refurbs are completely looked over and fixed as needed....so in a way they might be better then new,as there gone over by hand....yes/no?
     
  8. bvanlieu macrumors member

    Joined:
    Dec 28, 2008
    #8
    Depends on the reason for refurb. Could be a return inside the 14 day return policy. Could be a device that needed a repair.

    No way of knowing.

    Tens of thousands have been sold, tens of thousands of happy refurb customers.

    Myself, I have 3 in my house (Mini, MBP, 27" Imac). Tossed AC on all 3. Used AC on MBP due to pixel issue that cropped up a few months after buying it. That's been the only case. All 3 run OWC RAM.

    - b
     

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