I have a refurb 2018 3.2/i7/64 Mac mini running on 10.14.6 (too scared to upgrade just yet). I have two Lenovo Thinkvision P24h-10 Displays (1440p) plugged in via 2 Apple branded thunderbolt/usb-c cables. I'm using bluetooth Logitech Keyboard and mouse and plugged in via ethernet w/ Wifi disabled. In the last couple of days, I've been getting intermittent forced shutdowns that I can't pinpoint the problem. The only thing I can think of is that, I was watching cbs.com on chrome when it crashed but now it was youtube on safari. I copied the log but I'm really not familiar on how to to interpret the problem. Help!!
www.dropbox.com
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Refurb Mac 2018 Woes Continue...
- Thread starter crazeazn
- Start date
- Sort by reaction score
It did it again, this time safari with abc.com
www.dropbox.com
Dropbox - File Deleted - Simplify your life
This time it's showing a problem with memory. Have you recently added memory to the 2018 Mini? Bad or intermittent memory will definitely cause kernel panics but it could also be something else.
The OWC ram was added on the first day of ownership.
I can't seem to run diagnostics either. I'm using an older usb Mac keyboard (from my 08' Mac Pro) and pressing D and option D but nothing shows up on my screen.
Dropbox - File Deleted - Simplify your life
Dropbox - File Deleted - Simplify your life
This machine is giving me so much grief from day 1!
Last edited:
It is most likely a problem with the RAM unfortunately. It is possible they are not faulty, but just not quite seated correctly in the slots.The OWC ram was added on the first day of ownership.
I can't seem to run diagnostics either. I'm using an older usb Mac keyboard (from my 08' Mac Pro) and pressing D and option D but nothing shows up on my screen.
Dropbox - File Deleted - Simplify your life
Dropbox - File Deleted - Simplify your life
This machine is giving me so much grief from day 1!
Sadly, to troubleshoot, you'll need to dismantle. First step would be to put back in the original RAM and see if problems goes away. Then try the upgrade again. But be really careful both times to push the sticks in so that they are very securely seated in the slots.
OP wrote:
"The OWC ram was added on the first day of ownership."
The VERY FIRST THING you should try is to take the OWC RAM OUT and put the factory RAM back in. Then run that way for 3-4 days, and see if the problem disappears.
"This machine is giving me so much grief from day 1"
See above.
I sense that the RAM you installed has something to do with it.
"The OWC ram was added on the first day of ownership."
The VERY FIRST THING you should try is to take the OWC RAM OUT and put the factory RAM back in. Then run that way for 3-4 days, and see if the problem disappears.
"This machine is giving me so much grief from day 1"
See above.
I sense that the RAM you installed has something to do with it.
I would also suspect the RAM. Replace with original RAM and see if problem goes away. Depending on the outcome you might have to send contact the seller (in this case OWC) and send it back for a replacement or refund.
Sometimes RAM related problems can be related to individually functioning memory sticks that are supposed to have similar ratings but in fact have slightly different timings. Once in a while a pair of memory sticks don't perfectly match up and it causes problems. This is why memory sticks are often marketed as being tested and sold together as "matched pairs".
Sometimes RAM related problems can be related to individually functioning memory sticks that are supposed to have similar ratings but in fact have slightly different timings. Once in a while a pair of memory sticks don't perfectly match up and it causes problems. This is why memory sticks are often marketed as being tested and sold together as "matched pairs".
Last edited:
The day 1 grief was regarding my monitors and hdmi and DisplayPort cables. This problem just started 2 days ago after a month of ownership. I will try to reseat the ram though. I'm kind of pissed that the mini won't let me run diagnostic mode though. Any solution to that?