Hello all, I've been lurking here for a little while as I pondered making the switch from PC to Mac, finally pulled the trigger a week ago. Since I've made use of all your lovely advice I thought I'd give a quick summary of my experience to help anyone else that's thinking of buying. Much as I'd like to buy new, I decided that I'd go down the refurb route, money is an issue at the moment. So, I picked a base spec unibody macbook from the Canadian Apple store and placed my order last Monday, March 16th, around 5pm atlantic time. I received a receipt email from Apple shortly afterwards which said the macbook was being prepared for shipping, which would take 3 - 5 days and would be delivered somewhere between 23rd and 30th March. The following day, 17th March, I received a second email from Apple telling me the macbook had shipped from California by FedEx and the expected delivery date was Friday 20th, yipee. I followed the package as it meandered around North America for a couple of days before it arrived in my local sorting depot late morning on Thursday 19th. I figured it would be delivered the following day as the van must have already left for the day, but when I got home late afternoon there was a note from FedEx letting me know they'd been. Pants, missed them! Anyway, they turned up the following day, and I was in, so I got my shiny new(ish) macbook. For those who want an idea what you might get with a refurb, my macbook is apparently 6 weeks old, (though I'm not getting a hit back from Apples website when I enter the serial number, anyone know why?). The machine itself looks new apart from some scratches on the bottom, and functions fine. The main scratch is about 1cm wide and 5mm long, there should be a picture of it with this post. So, there's some cosmetic damage to the bottom of the machine, but other than that it's perfect. I can live with the damage given that it has saved me CAD$200. Hope that helps anyone out there that's thinking of going refurb.