Refurbs are supposed to be like new, I have had a few in the past and bought some for presents, they have always been like new, except for the brown box.Just received my Refurb MBP, but is has scratches and knicks on one corner. Nervous that it had been a dropped refurb. Am I over reacting? I did pay a nice chunk of change for it...
Not necessarily. Minor cosmetic blemishes (hairline scratches) are allowable. More significant damages (dents) are not.Refurbs are supposed to be like new...
Not necessarily. Minor cosmetic blemishes (hairline scratches) are allowable. More significant damages (dents) are not.
Nobody should have the expectation that refurbished machines are like-new, untouched. These machines are sold at a discount, and replacing every little component with a scratch would likely be too costly.
Hmm, I realize it's probably not mine, but I sent back a MBP a couple of weeks ago. It was a 2,2, 160 gb 5200 rpm. It was slightly dented on the bottom left corner and had one or two scratches underneath (a pretty thin long one beside or on the battery).
There's no harm in calling them and mentioning it to them. I mean they aren't supposed to be selling badly damaged refurbs. Everyone would allow for a little scuffing.Exactly my impression as well. There's a reason why I'm getting a machine for hundreds less than new -- one of those reasons being that it might have a few cosmetic blems. I have a 2.16 refurb on the way right now.
For those saying to "just send it back" -- I was under the impression that if you open the box (unseal it) you'd then be subject to the 10% restocking fee. In other words, I don't think you have the "luxury" of fully inspecting a refurb and then sending it back for exchange without any penalty. If I'm mistaken, please point me to the policy on that.....might come in handy!