Refurb Risks?

MacZak

macrumors newbie
Original poster
May 25, 2013
3
0
I'm going to be buying a new MacBook before college (after WWDC) and I've been looking at the apple refurbished store. I understand that everything is tested and fixed and that I don't get a fancy box, but are there any other risks I should worry about? I saw that I can get a refurb rMBP 13 for 1269, which is barely more money than the other MacBooks. It seems too good to be true. Are there any risks or things I should worry about when buying refurbished models? Otherwise I'd buy a new Air for nearly the same price (student discount + upgraded RAM).
 

GGJstudios

macrumors Westmere
May 16, 2008
44,379
704
Apple refurbished products are considered by most to be a very good deal, as they're pretty much like buying a new Mac, except for the box.
Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo Apple's stringent quality refurbishment process.
Click the link in that quote for more details on the refurbishment process.
  • Apple Certified Refurbished Products are available online from the Apple Refurb Store and are not sold in local Apple stores
  • Educational discounts do not apply to refurb products.
  • Refurb products come with the same warranty as new products, and qualify for AppleCare
  • Refurb products have a changed serial number that identifies them as refurbished
  • Refurb products come with whatever OS version and software they originally shipped with as new
  • Refurb products come with the same items in the box as new products, only the box is a plain one, not the new box.
  • A refurb product could have some cosmetic signs of prior use, but rarely do
  • A refurb Mac may have some cycles on the battery, but not a significant enough amount to affect usable life
  • The refurb store inventory changes frequently, sometimes several times a day, and doesn't have any direct relation to upcoming product releases. What's available in the refurb store is determined by what has been returned to Apple.
  • If you're looking for a particular item, refurb.me can alert you when it becomes available.
 

B...

macrumors 68000
Mar 7, 2013
1,949
2
No risks, other than getting a lemon, but just like their other computers, they will replace. It comes with one year AppleCare and the standard 14 day window to return. As long as you are on apple.com, there is no reason to worry. You might even get an unasked upgrade (i7 not i5 etc.)!
 

gertruded

macrumors 6502
Jul 5, 2007
300
995
Northwestern Illinois
There have been a lot of threads on this topic and all are generally favorable for buying refubs.

I have a mid 2007 imac, an early 2009 white macbook, and a mid 2009 mac mini all purchased refurb and all still in daily use. All arrived in like new condition, and maybe were.

This post is being typed on the 2009 macbook. Enough said.
 

fskywalker

macrumors 65816
Nov 6, 2009
1,223
3
My daughter's MacBook Pro (13 inch, used to be mine) is refurbished, it has already 3 years, no issues whatsoever, so do recommend them.
 

Radiating

macrumors 65816
Dec 29, 2011
1,018
7
I'm going to be buying a new MacBook before college (after WWDC) and I've been looking at the apple refurbished store. I understand that everything is tested and fixed and that I don't get a fancy box, but are there any other risks I should worry about? I saw that I can get a refurb rMBP 13 for 1269, which is barely more money than the other MacBooks. It seems too good to be true. Are there any risks or things I should worry about when buying refurbished models? Otherwise I'd buy a new Air for nearly the same price (student discount + upgraded RAM).
Refurbished products are new macs that have been returned during the return policy and the accessories are replaced and case is replaced if there is any damage. They are as good as new as most people return them due to wanting something else not due to a defect.
 

maflynn

Moderator
Staff member
May 3, 2009
65,035
30,960
Boston
I don't think the risks are any higher then incurring a defective model when buying new. I've seen many, many threads here about people buying refurbs without any problems.
 

bobcan

macrumors 6502a
Jan 8, 2007
680
5
Sunny but Cold.. Canada
I don't think the risks are any higher than incurring a defective model when buying new. I've seen many, many threads here about people buying refurbs without any problems.
Agreed Absolutely with many of the above Posts.. and since I have had two (2) great Refurb MBPs, and know 5-6 others with the same experience, I can honestly add that you DO Risk Saving 15-18% typically!! :D
 

ValSalva

macrumors 68040
Jun 26, 2009
3,744
195
Burpelson AFB
I think refurbs in some ways may be better than new Macs, especially if they were initially returned because they were not defective.

It's my understanding that refurbs are actually looked at by humans to make sure they are free from defects which are then fixed if present. Can't exactly say that about new Macs directly from China.
 

TC400

macrumors 6502a
Apr 20, 2010
692
10
Pittsburgh, Pennsylvania
I highly recommend refurbished my mothers Apple iPad was refurbished. My Apple AirPort Extreme was refurbished too. High quality stuff and a full one year warranty with the option of Applecare too.
 

Toby Ziegler

macrumors regular
Mar 28, 2011
176
22
Gallifrey
As others have stated, there's no more "risk" than buying new. You don't get a new box, but you get a product that's very gently or not used at all with the same benefits as a new product.

I picked up a 15" i7 back in January and have had zero problems with it, other than the user being stupid from time to time.
 

MacZak

macrumors newbie
Original poster
May 25, 2013
3
0
Thanks, refurb definitely seems like the way to go, but is it likely that the new MacBooks released in the beginning of June will show up on the refurb store before mid-August? Or will that probably be too soon?
 

B...

macrumors 68000
Mar 7, 2013
1,949
2
Thanks, refurb definitely seems like the way to go, but is it likely that the new MacBooks released in the beginning of June will show up on the refurb store before mid-August? Or will that probably be too soon?
It usually takes around three months or more for them to show up, so August is probably too soon by a couple of months.
 

ultra7k

macrumors 6502
Nov 9, 2012
251
35
writing this on my refurbed MBP that I've had since November.

Never ran into any problems, and the thing is as good as new aside from the few battery cycles it had on it when I got it.

Basically if there were issues, I know that they would be taken care of pretty quickly by Apple.
 

Maaz

macrumors 6502a
Mar 13, 2010
617
1
after buying my retina macbook pro refurbished, upgraded and all, i will never buy a new apple computer from now on. Refurbished is just the perfect price and perks.
 

Tenashus1

macrumors 6502
Jul 27, 2011
379
81
Wish I had bought a refurb Airport Extreme because my brand new one died for no reason. Refurbs are better. Apple doesn't want them back a second time + all that's already be said.
 

duervo

macrumors 68020
Feb 5, 2011
2,309
1,032
It's probably a fairly safe argument to say that refurb's are even more reliable than a brand new unit, because a refurb will have gone through a much more thorough inspection than if it had been new, to ensure that any reported issues were fixed, and that no new ones were introduced during the repair procedure.

Given that, and the fact that they come with the same warranty that new ones come with, I'd say that buying a refurb is a pretty safe bet, unless you were really attached to their retail packaging.
 

jamesbarns

macrumors member
Feb 9, 2013
31
0
Cedar Hills, Utah
Refurb products are pretty great from apple, even the iPods. Right now I am wishing I had waited a little bit for some 4th Gen iPod touches to become cheap on the refurb, because those things really need the extra space, and it's nice to have the extra Hundred dollars to spend on other things. I have heard great things about the refurb though, and wouldn't hesitate.