refurbished iPhone acting weird .. restore will fix it? or go to apple?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by LRUmansky, Apr 14, 2009.

  1. LRUmansky macrumors member

    Mar 24, 2009
    I recently bought a refurb 16 gig iPhone to replace one lost/stolen.
    The first few days it seemed perfect. Then I noticed these things:

    The battery indicator once showed a full charge, then the phone died (I knew it couldnt be a full charge since it was showing full for two days straight.)

    It drops calls sometimes very easy, when another older nokia ATT phone wouldnt in the exact same area.

    Screen sometimes freezes after ending a call. It goes black and won't recover unless the power button is pressed briefly.

    It was switching sometimes from 3G to E when there was full signal on 3G. And going back and forth between the two.

    A few other glitches. Should a restore fix all these? Or should I make an appointment to see a genius? I rather not make the appointment, since that takes time, if someone has had similar problems fixed 100% by a restore.

    Thanks in advance.
  2. The Californian macrumors 68040

    The Californian

    Jan 17, 2009
    Surfers Paradise

    I say bring it! What's the worst they can do... Say no? I had similar problems with my original "refurbished" iPhone 3G. The 3G to EDGE problem is just an iPhone thing, that won't change but the rest is unacceptable... Most likely it slipped through the thorough "refurbishing" process. If youre sensing some sarcasm just click on my name and find my thread about how AT&T refurbishes iPhones. All I say is good luck, I got a new one from a genius.

    Take care - Eric
  3. LRUmansky thread starter macrumors member

    Mar 24, 2009
    Yes, I've seen your postings about refurb'd iPhones. Mine came horribly packaged also.
    I had made an app't to see a genius, but I couldnt make it due to a surprise meeting at work. I couldn't even cancel the app't due to the meeting.
    But I did do a restore and so far everything is fine. I'll be watching out for anything strange with it. If anything happens, it's going to apple.

    Thanks again for the input.
  4. bushbaby macrumors 6502a


    Aug 12, 2007
  5. teaguecole macrumors member

    Feb 13, 2009
    Well, the first thing apple does when they check your phone is for water damage and then they ask if you have restored it, if you have not restored it, they usually restore it for you. So you might as well restore it because it will get restored if you take it to get it fixed.
  6. LRUmansky thread starter macrumors member

    Mar 24, 2009
    It's screwed up again. But in other ways now. I have an app't with genius tomorrow. I did get it refurbed from ATT. Looked new when I got it. HOrrible packaging, though. It's like ATT has monkeys that package their refurbs.
    If anyone gets a refurb don't expect it to be perfect until after a few weeks of monitoring it.
  7. LRUmansky thread starter macrumors member

    Mar 24, 2009
    I brought it to my app't at apple store. In short, they replaced it with an Apple refurb. So, I'm happy.

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