refurbished macbook

[ztark]

I just received my refurbished macbook (core duo 2 Ghz, 1 Gb memory, superdrive) and had a few questions.

The screen has four dead pixels. When the computer is closed, the screen doesn't line up with the bottom half exactly (about 2mm off). When I insert a blank DVD the computer makes a few sounds and then ejects it. All other aspect of the disk drive work fine (cd burner, dvd player, etc). I have only tried one brand of dvd-r so far, but I'm going to try to use another brand tomorrow.

Question: how do I go about addressing these issues with apple? I went to the apple care section of the apple site, but I don't see where i can report problems. Does anyone know if any of the above problems are covered under the one year warranty that comes with refurbished macs?

 

[kymac]

you should try calling applecare. they would be the best help. good luck!
oh and the warranty is exactly the same for new macs or refurbished. so there shouldn't be a problem if new macs have that coverage.

 

[doctor pangloss]

Don't accept a mediocre product!
Apple can deliver good stuff.
Sometimes you have to make a bit of noise though to get satisfaction.
The squeaky wheel gets the grease!

 

[ztark]

OK, I'll give it a try!

 

[Dynamyk]

Apple is great with these types of problems, definitely call in or bring it to your nearest Apple store.